<br>ringinuse=yes will send your call to Agent only if her phone state is in 'In use' or 'Not in use' BUT not when it is in <br><br>'ringing'.<br><br>So probably you can not achieve what you want with the current Queue() implementation in Asterisk.<br>
<br>[SATISH]<br><br><div class="gmail_quote">On Mon, Jun 13, 2011 at 4:14 PM, Deka, Rajib IN MAA SL <span dir="ltr"><<a href="mailto:rajib.deka@siemens.com">rajib.deka@siemens.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">Hi List,</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">I have faced a problem in asterisk queue implementation.</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">I configured a queue with ‘ringall’ strategy and ‘ringinuse=yes’ in queues.conf. If three calls come to this queue in parallel, the logged in queue agent
used to get only one call (may be the first one), not all the calls waiting in the queue at a time. Once the agent answers the call the next call is displayed.
</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">I want to display all the waiting calls on the agent’s desktop. Is it possible to do, if yes how? Please help me with this.</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">Regards,</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana">Rajib</span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;font-family:Verdana"> </span></font></p>
<p class="MsoNormal"><b><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold">Rajib Deka</span></font></b></p>
<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">SIEMENS Ltd</span></font><font size="1" color="#003366" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:#003366">.
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<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">Robert
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<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">Mob: +91-9176780669</span></font><font size="1" color="#003366" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:#003366">
| </span></font><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">E-Mail: <a href="mailto:rajib.deka@siemens.com" target="_blank">rajib.deka@siemens.com</a></span></font></p>
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