<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 11 (filtered medium)">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place" /><o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="country-region" /><!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]--><style>
<!--
/* Font Definitions */
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:#606420;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Verdana;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang="EN-US" link="blue" vlink="#606420">
<div class="Section1">
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">Hi List,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">I have faced a problem in asterisk queue implementation.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">I configured a queue with ‘ringall’ strategy and ‘ringinuse=yes’ in queues.conf. If three calls come to this queue in parallel, the logged in queue agent
used to get only one call (may be the first one), not all the calls waiting in the queue at a time. Once the agent answers the call the next call is displayed.
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">I want to display all the waiting calls on the agent’s desktop. Is it possible to do, if yes how? Please help me with this.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">Regards,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana">Rajib<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:11.0pt;
font-family:Verdana"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold">Rajib Deka</span></font></b><o:p></o:p></p>
<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:
7.5pt;font-family:Arial;color:navy">SIEMENS Ltd</span></font><font size="1" color="#003366" face="Arial"><span style="font-size:7.5pt;font-family:Arial;
color:#003366">.
</span></font><o:p></o:p></p>
<p class="MsoNormal"><st1:PlaceName w:st="on"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">Robert</st1:PlaceName>
<st1:PlaceName w:st="on">V</st1:PlaceName> <st1:PlaceName w:st="on">Chandran</st1:PlaceName>
<st1:PlaceType w:st="on">Tower</st1:PlaceType></st1:place><st1:PersonName w:st="on">,</st1:PersonName> First Floor<st1:PersonName w:st="on">,</st1:PersonName> West Wing<st1:PersonName w:st="on">,</st1:PersonName>
<o:p></o:p></span></font></p>
<p class="MsoNormal"><st1:Street w:st="on"><st1:address w:st="on"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;
color:navy">#149<st1:PersonName w:st="on">,</st1:PersonName> Velechery Tambaram Main Road</st1:address></st1:Street><st1:PersonName w:st="on">,</st1:PersonName>
Pallikaranai<st1:PersonName w:st="on">,</st1:PersonName> Chennai-100<st1:PersonName w:st="on">,
</st1:PersonName><st1:place w:st="on"><st1:country-region w:st="on">INDIA</st1:country-region></st1:place>.</span></font><o:p></o:p></p>
<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:
7.5pt;font-family:Arial;color:navy"><a href="http://www.siemens.com" title="http://www.siemens.com/">www.siemens.com</a></span></font><o:p></o:p></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> </span></font><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:
7.5pt;font-family:Arial;color:navy">Mob: +91-9176780669</span></font><font size="1" color="#003366" face="Arial"><span style="font-size:7.5pt;font-family:
Arial;color:#003366">
| </span></font><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">E-Mail: rajib.deka@siemens.com</span></font><o:p></o:p></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="1">Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments
from your system.<br>
Thank You.<br>
</font>
</body>
</html>