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Hey Guy,<br><br>I want to implement Queue base custom ring tone so Agent will get aware of incoming call for sale or tech etc.. I know its possible with <code>SIPAddHeader</code> http://www.technicallyamusing.com/?p=44 <br><br>I am confused here<br><br> <code><b><alertInfo voIpProt.SIP.alertInfo.1.value="custome-ring" voIpProt.SIP.alertInfo.1.class="5"> <br></b><br>We already have alertInfo set to "Ring Answer" how should i use both ring and Ring Answer ?<br><br><b><alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/></b><br></code>                                            </body>
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