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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Harel Cohen<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, March 21, 2011 8:06
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Play
different voice-mail messages based oncertain conditions</span></font><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>Hello List,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>I have few
installations out there based on 1.6.1 or above.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>I’m trying to
play different voice mail messages based on certain criteria’s. For
example, I want during office hours to play (in short): “we are not
available to take your call, please leave a message”, during off-hours
and weekends I would play: “we are closed, our opening hours xx:xx-yy:yy,
please leave a message or send a fax or send an email” and during
holidays I would play: “we are closed due to holiday, please leave a
message, fax, blab la” etc.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>I’ve tried to
configure context for each case and set the directoryintro in each such context
however the Asterisk was always looking for vm-intro and it was always looking
for it in /var/lib/asterisk/sounds/en/.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>Is it possible to
select different vm message based on certain conditions?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>I know I can play
file with Playback() and then play empty vm-intro and I can also mess around
with renaming files using System() however I was hoping there is a straight
forward way rather than work-around.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>Thank you…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face=Cambria><span lang=EN-GB
style='font-size:11.0pt;font-family:Cambria;color:#000066'>Harel<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=1 color="#000066" face=Calibri><span
style='font-size:8.0pt;color:#000066;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=navy face=Calibri><span lang=EN-GB
style='font-size:11.0pt;color:navy'>As you are aware, the default behaviour of
the Voicemail application is that you are either (s) silent with/without
playback for custom message (b) play busy message or (u) unavailable. My “clean
workaround” for you would be to set up 3 mailboxes. <st1:address
w:st="on"><st1:Street w:st="on">Box</st1:Street> 1</st1:address> would be your “normal
business hours” mailbox. <st1:address w:st="on"><st1:Street w:st="on">Box</st1:Street>
2</st1:address> would be “after hours” and box 3 “holidays”.
Then you just use normal time functions to set which mailbox you hit and voila,
you have 6 sets of messages. You could set up forwarding on <st1:address
w:st="on"><st1:Street w:st="on">boxes</st1:Street> 2</st1:address> and 3 to
dump back to <st1:address w:st="on"><st1:Street w:st="on">box</st1:Street> 1</st1:address>
so you get your 6 message and 1 box.</span></font><span lang=EN-GB><o:p></o:p></span></p>
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