Yes, they want money, they've told me that several times...it's unfortunate that asterisk's dev community is not in it to make a good product but a profit<br><br><div class="gmail_quote">On Wed, Feb 23, 2011 at 1:01 PM, Danny Nicholas <span dir="ltr"><<a href="mailto:danny@debsinc.com">danny@debsinc.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="blue">
<div>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">My bad – “natively” means using the Queue
command from the dialplan. Since the “powers that be” are aware of this
problem, I suppose it will get fixed when somebody either has some spare time
or a sufficient bounty is offered.</span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
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</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma">
<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b><span style="font-weight:bold">On Behalf Of </span></b>vip killa<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 23, 2011
11:57 AM</span></font></p><div><div><font size="2" face="Tahoma"></font></div><div class="h5"><font size="2" face="Tahoma"><br>
<b><span style="font-weight:bold">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion<br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [asterisk-users]
REFER and dialplan broken (as documented inchan_sip.c on line 11951)</font></div></div><p></p>
</div><div><div></div><div class="h5">
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">I'm sorry i don't know
what you mean by natively. I'm almost certain the queue is handled via AGI and
not using asterisk's queue. </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">On Wed, Feb 23, 2011 at 12:52 PM, Danny Nicholas <<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>> wrote:</span></font></p>
<div link="blue" vlink="blue">
<div>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">Do you use the Queue command “natively” or from the AGI? In
the example you gave, if you did a “core show channels”, I assume that Agent007
would be idle, but ineligible for Queue activity.</span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
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<hr size="2" width="100%" align="center">
</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style="font-weight:bold">On Behalf Of </span></b>vip killa<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 23, 2011
11:37 AM</span></font></p>
<div>
<div>
<p class="MsoNormal"><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"><br>
<b><span style="font-weight:bold">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion<br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [asterisk-users]
REFER and dialplan broken (as documented inchan_sip.c on line 11951)</span></font></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Sure, it really
manifests itself whenever using AGI for call flow, but this is how it affects
us...</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">incoming call
-> queue -> agent007 -> xfer -> pussygalore</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">now the
AGI/dialplan thinks agent007 is on phone with pussygalore until that xfered
call terminates so if another call comes into queue while pussygalore is on the
phone w/ that xfered call, agent007 will not even be attempted by queue</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">I'm sure there
could be other scenarios in which this REFER issue could pose a problem but
this is the most consequential scenario which we have to deal with everyday.</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">On Wed, Feb 23,
2011 at 12:23 PM, Danny Nicholas <<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>> wrote:</span></font></p>
<div link="blue" vlink="blue">
<div>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">I use Polycom 501’s and use the Transfer Key to send inbound calls
to other extensions. Can you give me an A-B-C example of how this problem
manifests itself?</span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
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<hr size="2" width="100%" align="center">
</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style="font-weight:bold">On Behalf Of </span></b>vip killa<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 23, 2011
11:11 AM</span></font></p>
<div>
<p class="MsoNormal"><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"><br>
<b><span style="font-weight:bold">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion</span></font></p>
</div>
<div>
<div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">Subject:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Re: [asterisk-users] REFER and
dialplan broken (as documented inchan_sip.c on line 11951)</span></font></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Interesting but
the issue I'm having relates to Inbound and Outbound REFERs since I'm using
Polycom's Transfer softkey (which allows for both Inbound and Outbound
Transfers). I know this is not an issue when using Asterisk's built-in transfer
(only allows Inbound transfers).</span></font></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">On Wed, Feb 23,
2011 at 12:01 PM, Danny Nicholas <<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>> wrote:</span></font></p>
<div link="blue" vlink="blue">
<div>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">Have you read this thread?</span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"><a href="http://forums.digium.com/viewtopic.php?t=74418" target="_blank">http://forums.digium.com/viewtopic.php?t=74418</a></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">
<hr size="2" width="100%" align="center">
</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style="font-weight:bold">On Behalf Of </span></b>vip killa<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 23, 2011
10:36 AM</span></font></p>
<div>
<p class="MsoNormal"><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"><br>
<b><span style="font-weight:bold">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion</span></font></p>
</div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">Subject:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Re: [asterisk-users] REFER and
dialplan broken (as documented inchan_sip.c on line 11951)</span></font></p>
</div>
<div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">I did not see this
issue anywhere on <a href="http://issues.asterisk.org" target="_blank">issues.asterisk.org</a></span></font></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Can you give me a
reference number to the issue? Also, it is a problem with all releases of
asterisk.</span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">On Wed, Feb 23,
2011 at 11:28 AM, Danny Nicholas <<a href="mailto:danny@debsinc.com" target="_blank">danny@debsinc.com</a>> wrote:</span></font></p>
<div link="blue" vlink="purple">
<div>
<div>
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<hr size="2" width="100%" align="center">
</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style="font-weight:bold">On Behalf Of </span></b>vip killa<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 23, 2011
10:11 AM<br>
<b><span style="font-weight:bold">To:</span></b> Asterisk
Users Mailing List - Non-Commercial Discussion<br>
<b><span style="font-weight:bold">Subject:</span></b> [asterisk-users] REFER
and dialplan broken (as documented inchan_sip.c on line 11951)</span></font></p>
</div>
<div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">There is a problem
when transferring calls using REFER, asterisk does not notify
dialplan. I've been told to use AMI as a workaround to notify my
dialplan/routing program but that would require a huge change to our
software. I was wondering if there is any intention of fixing this
problem.</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Here is issue as
stated in chan_sip.c</span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">"this is
currently broken as we have no way of telling the dialplan engine whether
a transfer succeeds or fails."</span></font></p>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Thanks. </span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"> </span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">I’m quite certain that this problem is being considered (for
reference, this is a 1.8.X issue). If you aren’t satisfied with the
progress being made, you should research your own solution and/or offer a
bounty.</span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><br>
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