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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>If you use Asterisk 1.8.x you can have this in channel vars and can collect and add to DB or file on h extension.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Asterisk Man<br><b>Sent:</b> Wednesday, February 16, 2011 3:06 PM<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> [asterisk-users] How to know Caller's last position in Queue?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi group,<br>I have a simple call center scenario set up on Asterisk. Customer calls the DID and gets placed in Queue waiting for their turn to talk to the available agent.<br>Sometimes Customer hangs up in between and in this case I want to get the last position of customer in Queue. <br>I know there is a variable called ${QEORIGINALPOS} that gives us original position of caller in Queue, but there doesn't seem to have something similar for exit position.<br>Am I missing something?<br><br>Thanks,<br><br>--AsteriskMan<o:p></o:p></p></div></body></html>