Hi Hanif,<br> I indeed use 1.8 .0 but couldn't find the channel variable for caller's last position in queue anywhere in documentation.<br>Would you please let me know the channel variable name?<br><br>Thanking you.<br>
<br><div class="gmail_quote">On Wed, Feb 16, 2011 at 4:40 PM, Faisal Hanif <span dir="ltr"><<a href="mailto:faisal@vopium.com">faisal@vopium.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);">If you use Asterisk 1.8.x you can have this in channel vars and can collect and add to DB or file on h extension.</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);"> </span></p><p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Asterisk Man<br>
<b>Sent:</b> Wednesday, February 16, 2011 3:06 PM<br><b>To:</b> <a href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a><br><b>Subject:</b> [asterisk-users] How to know Caller's last position in Queue?</span></p>
<div><div></div><div class="h5"><p class="MsoNormal"> </p><p class="MsoNormal">Hi group,<br>I have a simple call center scenario set up on Asterisk. Customer calls the DID and gets placed in Queue waiting for their turn to talk to the available agent.<br>
Sometimes Customer hangs up in between and in this case I want to get the last position of customer in Queue. <br>I know there is a variable called ${QEORIGINALPOS} that gives us original position of caller in Queue, but there doesn't seem to have something similar for exit position.<br>
Am I missing something?<br><br>Thanks,<br><br>--AsteriskMan</p></div></div></div></div><br>--<br>
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