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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Richard Zheng<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 15, 2011
11:22 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
further action after caller in a queue hangs up</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Tried that, not possible
to play a sound file and prompt users to enter a number. Is there a way to
revive the channel?<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Feb 15, 2011 at 2:38 AM, Pezhman Lali <<a
href="mailto:lopl@lopl.net">lopl@lopl.net</a>> wrote:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>you can run any function in your hangup extension,<br>
<br>
exten => h,1,.......<br>
<br>
best<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Feb 15, 2011 at 12:21 PM, Richard Zheng <<a
href="mailto:rzheng@gmail.com" target="_blank">rzheng@gmail.com</a>> wrote:<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi,<br>
<br>
In ACD queue, is it possible for the agent to take some actions when the caller
hangs up? For example, to let the agent to enter some numbers for accounting
purpose.<br>
<br>
Thanks,<br>
<br>
<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Not the
greatest solution, but you could use the system command to call the agent back
from the h extension.<o:p></o:p></span></font></p>
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