Thanks Cary,<br><br>I constructed IVR (<b>Interactive Voice Response</b>) system on asterisk and now i want to construct a call center to support IVR system.The call center that i want to construct has 7-8 employees so that i don`t want to buy it. I found on internet and guided using Open SIP Server with asterisk to construct a call center but i don`t know how to do now. Do you know using Open SIP Server with asterisk to do?please help me!<br>
Thanks and best regards.<br><br>Phuong Hoang.<br><br><div class="gmail_quote">On Tue, Nov 16, 2010 at 10:32 AM, Cary Fitch <span dir="ltr"><<a href="mailto:caryf@usawide.net">caryf@usawide.net</a>></span> wrote:<br>
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">That is a broad question.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">If it is a 10-20 person call center, you
may do it.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">If it is a high density center with lots
of lines, requiring fail over capability, etc. so that hundreds of employees
are not sitting around during down time, I would suggest “designing
it” by buying it from a manufacturer that has done it before. I
know of a company whose name starts with “X” . There may be
others.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Cary</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> Fitch</span></font><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b><span style="font-weight: bold;">On Behalf Of </span></b>Phuong Hoang<br>
<b><span style="font-weight: bold;">Sent:</span></b> Monday, November 15, 2010
8:01 PM<br>
<b><span style="font-weight: bold;">To:</span></b>
<a href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> [asterisk-users] How to
construct a call center on asterisk</span></font></p>
</div><div class="im">
<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Hi all<br>
Now, i want to construct a call center on asterisk but i don`t know how to do.
Can anyone help me?<br>
Thanks and best regards.</span></font></p>
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