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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry, I don’t have any experience in the
call center area.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cary<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Phuong Hoang<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 15, 2010
10:15 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users] How
to construct a call center on asterisk</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Thanks <st1:City w:st="on"><st1:place
w:st="on">Cary</st1:place></st1:City>,<br>
<br>
I constructed IVR (<b><span style='font-weight:bold'>Interactive Voice Response</span></b>)
system on asterisk and now i want to construct a call center to support IVR
system.The call center that i want to construct has 7-8 employees so that i
don`t want to buy it. I found on internet and guided using Open SIP Server with
asterisk to construct a call center but i don`t know how to do now. Do you know
using Open SIP Server with asterisk to do?please help me!<br>
Thanks and best regards.<br>
<br>
Phuong Hoang.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Nov 16, 2010 at 10:32 AM, <st1:PersonName w:st="on">Cary Fitch</st1:PersonName>
<<a href="mailto:caryf@usawide.net">caryf@usawide.net</a>> wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=purple>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>That is a broad question.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>If it is a 10-20 person call center, you may do it.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>If it is a high density center with lots of lines, requiring fail
over capability, etc. so that hundreds of employees are not sitting around
during down time, I would suggest “designing it” by buying it from a
manufacturer that has done it before. I know of a company whose name
starts with “X” . There may be others.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><st1:PersonName
w:st="on"><st1:City w:st="on"><st1:place w:st="on"><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Cary</span></font></st1:place></st1:City><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> Fitch</span></font></st1:PersonName><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:
bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> <a
href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Phuong Hoang<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 15, 2010
8:01 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] How to
construct a call center on asterisk</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi all<br>
Now, i want to construct a call center on asterisk but i don`t know how to do.
Can anyone help me?<br>
Thanks and best regards.<o:p></o:p></span></font></p>
</div>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
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