<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 8.00.6001.18975">
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT size=2 face=Arial>Hello,</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>you can't utilice the same butons to know the state
of the agent but you can configure the LEDs in the opposite position
(4,5,6)</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>in the dialplan just before the command to login to
the queue put this line (for english queue):</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>exten =>
yourextension,n,Set(DEVSTATE(Custom:agenten)=INUSE)</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>for spanish queue</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>
<DIV><FONT size=2 face=Arial>exten =>
yourextension,n,Set(DEVSTATE(Custom:agentes)=INUSE)</FONT></DIV></FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>in the dialplan part relative to agent
logoff (english)</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>
<DIV><FONT size=2 face=Arial>exten =>
yourextension,n,Set(DEVSTATE(Custom:agenten)=NOT_INUSE)</FONT></DIV>
<DIV> </DIV>
<DIV>spanish</DIV>
<DIV> </DIV>
<DIV>
<DIV><FONT size=2 face=Arial>exten =>
yourextension,n,Set(DEVSTATE(Custom:agentes)=NOT_INUSE)</FONT></DIV>
<DIV> </DIV>
<DIV>then on the Aastra 6755i web page (on the <A
href="http://192.168.100.100/programkey.html">Programmable
Keys</A> menu):</DIV>
<DIV> </DIV>
<DIV>key type
value
line </DIV>
<DIV>4
BLF agenten global</DIV>
<DIV>5
BLF agentes global</DIV>
<DIV> </DIV>
<DIV>Now each time the agent login to english queue the 4 key LED switch to red.
The same with key 5 LED</DIV>
<DIV> </DIV>
<DIV>Please try and give us a feedback</DIV>
<DIV> </DIV>
<DIV>Regards</DIV>
<DIV> </DIV>
<DIV>- Bakko</DIV>
<DIV> </DIV>
<DIV></FONT> </DIV></DIV></DIV></BODY></HTML>