Hello,<br><br>In my Asterisk server when i try to set the value for the queue option "Skip Busy Agents" in Freepbx GUI it is not being written into the backend file queues_additional.conf. As a result sometimes agents in queue gets calls when they are already busy with another call. So i set "ringinuse=no" option manually from backend. Is it bug ? Is there any fix for this?. I am providing the details of version of asterisk and freepbx.<br>
<br>Asterisk : Asterisk 1.4.33.1<br><br>FreePBX version : 2.7.0.5<br>queue Module version : 2.5.4.8<br><br>