<p>If you're only running a 2 agent call center, you could also take a look at http://www.orderlyq.com/asteriskcallcenterstatistics.html - its also free for 2 agents <img title="Wink" src="cid:smiley-wink.gif@jive-videos.net" border="0" alt="Wink" /></p>
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<p>Rob</p>
<p>On Sat, 31 Jul 2010 15:31:56 -0400, bruce bruce <bruceb444@gmail.com> wrote:</p>
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<p>2 users. So, it's probably never used as a free version as probably there are no 2 seat call centers that can survive this economy. But, it should great for testing.<br /><br /></p>
<div class="gmail_quote">On Sat, Jul 31, 2010 at 10:28 AM, Leif Madsen <span><<a href="mailto:leif.madsen@asteriskdocs.org">leif.madsen@asteriskdocs.org</a>></span> wrote:<br />
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<div class="im">On 7/30/2010 5:49 AM, Lenz Emilitri wrote:<br /> > QueueMetrics is actually free (as in beer) for very small call centers and<br /> > individual hackers.<br /><br /></div>
Oh really! I didn't know that! Very nice.<br /><br /> What is considered a "small" call centre? Are we talking up to around 5<br /> agents or something? Is there a limit on the number of queues?<br /><br /> (I'm sure there is a page on the website that answers most of these<br /> questions, heh :))<br /><br /> Leif Madsen.<br /><span style="color: #888888;"><br /><br /> --<br /></span>
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