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Hi<br>
<br>
Unfortunately this isn't an option as we allow customers to forward
incoming calls back out to POTS or mobile. If we use an explicit
Answer() all forwarded calls show as answered even if they weren't by
the POTS or mobile end point.<br>
<br>
Ish<br>
<br>
On 28/07/10 11:48, Zeeshan Zakaria wrote:
<blockquote
cite="mid:AANLkTimS14GovEYDp-1yqT_aq1ENfPgTidyQaZd2FT1N@mail.gmail.com"
type="cite">
<p>On receiving a call, try using the 'Answer()' command before
anything else. I once had some issues, though not similar, which were
solved by this command, as it sends back a SIP acknowledgement to the
calling party which is otherwise not sent.<br>
</p>
<p>Zeeshan A Zakaria</p>
<p>--<br>
<a moz-do-not-send="true" href="http://www.ilovetovoip.com">www.ilovetovoip.com</a></p>
<blockquote type="cite">On 2010-07-28 6:30 AM, "Ishfaq Malik" <<a
moz-do-not-send="true" href="mailto:ish@pack-net.co.uk">ish@pack-net.co.uk</a>>
wrote:<br>
<br>
<div bgcolor="#ffffff" text="#000000">
Hi<br>
<br>
I've suddenly started encountering a strange issue. Sometimes, when a
call is made into our system, an extension answered the phone but I can
see no mention of it being bridged in the console. Also, the server
does not seem to think that it is answered and then goes to voicemail.
We are using asterisk 1.4.17<br>
<br>
Here is the console output for one of these calls, it was me ringing a
customer complaining about the issue<br>
<br>
<tt>[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Goto("SIP/PACK501-480b08c0", "default|xxxxxxxxxxx|1")<br>
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Goto
(default,02034684373,1)<br>
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Goto("SIP/PACK501-480b08c0", "enge-xxxxxxxxxx|s|1")<br>
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Goto
(enge-02034684373,s,1)<br>
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
NoOp("SIP/PACK501-480b08c0", "")<br>
[2010-07-28 11:07:25] VERBOSE[6554] logger.c: -- Executing
Wait("SIP/PACK501-480b08c0", "2")<br>
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Executing
Set("SIP/PACK501-480b08c0", "CALLERID(num)=PACK501")<br>
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Executing
Dial("SIP/PACK501-480b08c0", "SIP/ENGE103|20")<br>
[2010-07-28 11:07:27] VERBOSE[6554] logger.c: -- Called ENGE103<br>
[2010-07-28 11:07:28] VERBOSE[6554] logger.c: --
SIP/ENGE103-009140e0 is ringing<br>
<br>
*** AT this point the customer had answered and I was talking to him!!<br>
<br>
[2010-07-28 11:07:28] VERBOSE[6554] logger.c: --
SIP/ENGE103-009140e0 is ringing<br>
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: -- Nobody picked up
in 20000 ms<br>
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: -- Executing
Voicemail("SIP/PACK501-480b08c0", "103@enge-local|u")<br>
[2010-07-28 11:07:48] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-theperson' (language 'en')<br>
[2010-07-28 11:07:50] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/1' (language 'en')<br>
[2010-07-28 11:07:50] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/0' (language 'en')<br>
[2010-07-28 11:07:51] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'digits/3' (language 'en')<br>
[2010-07-28 11:07:52] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-isunavail' (language 'en')<br>
[2010-07-28 11:07:53] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'vm-intro' (language 'en')<br>
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: --
<SIP/PACK501-480b08c0> Playing 'beep' (language 'en')<br>
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- Recording the
message<br>
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=0, open
writing: /var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ
format: wav49, 0xb75e60<br>
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=1, open
writing: /var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ
format: gsm, 0xb20720<br>
[2010-07-28 11:07:59] VERBOSE[6554] logger.c: -- x=2, open
writing: /var/spool/asterisk/voicemail/enge-local/103/tmp/S85HqQ
format: wav, 0xa1c850<br>
[2010-07-28 11:08:00] VERBOSE[6554] logger.c: -- User hung up<br>
[2010-07-28 11:08:00] VERBOSE[6554] logger.c: == Spawn extension
(enge-02034684373, s, 5) exited non-zero on 'SIP/PACK501-480b08c0'<br>
<br>
</tt>The customer is using Aastra phones but it's happened once
with us
when I was using a Snom phone. <br>
<br>
I'm trying to consistently replicate the issue so that I can analyse it
properly but have not been able to so far.<br>
<br>
Has anyone ever experienced anything like this?<br>
<br>
<div>-- <br>
<span
style="font-family: Arial,Helvetica,sans-serif; color: rgb(0, 0, 0);">Ishfaq
Malik<br>
Software Developer<br>
PackNet Ltd<br>
<br>
Office: 0161 660 3062<br>
</span>
</div>
</div>
<br>
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</blockquote>
</blockquote>
<br>
<div class="moz-signature">-- <br>
<title></title>
<span
style="font-family: Arial,Helvetica,sans-serif; color: rgb(0, 0, 0);">Ishfaq
Malik<br>
Software Developer<br>
PackNet Ltd<br>
<br>
Office: 0161 660 3062<br>
</span>
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