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well there are two restrictions.. the IP address of the station they are using it .. and the UserAgent..<div>one thing my agents hardly understand Computers .. and their computer skills are limited to Microsoft Office products and telemarketing. </div><div>i'm not afraid of hackers or cracker .. security is not guaranteed .. but i need to restrict the agents to their seats and my CRM software<br><br>-- Tarek Sawah
Integrated Digital Systems
CCNA, MCSE, RHCE, VoIP USA: +1 347 562 2308
<br><br><br><br>> From: asterisk_list@earthshod.co.uk<br>> To: asterisk-users@lists.digium.com<br>> Date: Tue, 29 Jun 2010 08:45:01 +0100<br>> Subject: Re: [asterisk-users] restricting sip users to a certain useragent<br>> <br>> On Tuesday 29 Jun 2010, Tarek Sawah wrote:<br>> > ..... is it possible to<br>> > force the agents (users) to use a certain UserAgent which is the one<br>> > built-in our system? this way will prevent the agents we are restricting<br>> > them to only be able to dial through the software which is already<br>> > restricted to their seats in the call center.. but someone might sniff<br>> > around .. and get the sip username and password assigned to him and use it<br>> > through Zoiper or any other softphone to make calls .....<br>> <br>> If someone is *that* determined, what will stop them from modifying the <br>> user-agent string in some Open Source softphone?<br>> <br>> -- <br>> AJS<br>> <br>> -- <br>> _____________________________________________________________________<br>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --<br>> New to Asterisk? Join us for a live introductory webinar every Thurs:<br>> http://www.asterisk.org/hello<br>> <br>> asterisk-users mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> http://lists.digium.com/mailman/listinfo/asterisk-users<br></div> <br /><hr />The New Busy is not the too busy. Combine all your e-mail accounts with Hotmail. <a href='http://www.windowslive.com/campaign/thenewbusy?tile=multiaccount&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_4' target='_new'>Get busy.</a></body>
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