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<span class="Apple-style-span" style="font-family: arial, sans-serif; line-height: 22px; "><span title="" style="background-color: rgb(255, 255, 255); ">I installed a queue for a client with 10 officers so far so good. </span><span title="" style="background-color: rgb(255, 255, 255); ">Now the client wants an agent when making a call to this will leave any customer information using the phone as a key.<br><br></span><span title="">I'm trying to do this app using delphi obviously I will need to connect to the AMI, but do not quite understand how to identify the call you get to a specific agent. </span><span title="" style="background-color: rgb(255, 255, 255); ">Can you give me some point where to start.</span></span><br><br>*-------------------------------------------------------* <br>*-Edwin Quijada <br>*-Developer DataBase <br>*-JQ Microsistemas <br>
*-Soporte PostgreSQL<br>
*-www.jqmicrosistemas.com<br>*-809-849-8087<br>*-------------------------------------------------------*<br><br><br><br>                                            <br /><hr /> <a href='' target='_new'></a></body>
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