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<p class=MsoNormal>I know that this is a “feature” but I
would like to have the hold music recorded while a person is on hold. So
I know the agent put them on hold and not just muted.<o:p></o:p></p>
<p class=MsoNormal>I have<o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;
font-family:"Courier New"'>monitor-join=yes<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>monitor-format=wav<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>in
my queues.conf<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>any
ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>Per<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'><a
href="http://www.asteriskguru.com/tutorials/queues_conf.html">http://www.asteriskguru.com/tutorials/queues_conf.html</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>“</span>The
best part is no recording will be initiated while the people are listening to
music on hold”<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jason<span style='font-size:9.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
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