<div dir="ltr"><div id=":xx" class="ii gt"><div dir="ltr"><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 11"><meta name="Originator" content="Microsoft Word 11"><link rel="File-List" href="file:///C:%5CDOCUME%7E1%5CSALAHE%7E1%5CLOCALS%7E1%5CTemp%5Cmsohtml1%5C01%5Cclip_filelist.xml"><style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {mso-style-parent:"";
        margin:0cm;
        margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:"Times New Roman";}
p
        {mso-margin-top-alt:auto;
        margin-right:0cm;
        mso-margin-bottom-alt:auto;
        margin-left:0cm;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:"Times New Roman";}
@page Section1
        {size:612.0pt 792.0pt;
        margin:70.85pt 70.85pt 70.85pt 70.85pt;
        mso-header-margin:36.0pt;
        mso-footer-margin:36.0pt;
        mso-paper-source:0;}
div.Section1
        {page:Section1;}
-->
</style>
<p><span style="" lang="EN-GB">Hello All,</span></p>
<p><span style="" lang="EN-GB">I do have asterisk
installed for a call centre with aheeva application and i would like to know how to configure the sound
for the inbound calls and if there is any possibility for agent to receive a
file with the phone number and name of clients: For your information there is
no problem related to the outbound call </span></p>
<p><span style="" lang="EN-GB">An help would be appreciated</span></p>
<p><span style="" lang="EN-GB">Kind Regards </span></p>
<p><span style="" lang="EN-GB">Salah.</span></p>
</div>
</div></div>