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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hi,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">I would like to develop a dialplan that allows the callee to reject the call like this:-</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">1) Call comes in and receives a greeting and get put into a queue.</font></div>
<div dir="ltr"><font face="tahoma" size="2">2) A second call is placed to the member of staff (SIP phone or mobile phone)</font></div>
<div dir="ltr"><font face="tahoma" size="2">3) The member of staff answers the call and is presented with a few options.</font></div>
<div dir="ltr"><font face="tahoma" size="2">4) If the member of staff presses 1, the incoming call is connected to the member of staff.</font></div>
<div dir="ltr"><font face="tahoma" size="2">5) If the member of staff hangs up or presses 2, the incoming call is sent to a voicemail box.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">The problem being, I can't see to place the second call without bridging the first call.
</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Can anyone point me in the right direction?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Many thanks</font></div>
<div dir="ltr"><font face="tahoma" size="2">Dan</font></div>
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