During a telephone conversation with a customer, they sometimes give card details over the phone. under the pci-dss regulations we are not allowed to record the conversation where the details are being given. Is there a "mute command" or pause that can be sent to MixMonitor ?<div>
<br></div><div>How has anyone else solved this issue ?</div><div><br></div><div>Many thanks</div><div><br></div><div>Julian</div>