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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Assuming all other options are correct,
followme shouldn’t stop him from transferring the call (if the followme
call is still being handled via Asterisk). Let’s say that you have 4
extensions for simplicity’s sake; extension 100 is the operator, extension
101 is support, extension 102 is sales and extension 103 is the followme number
for sales. Your IVR selects 102 and because followme is on, sends the
call to 103. When the Salesguy picks up and talks, he should be able to
do #1101 and send to call to support. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Adding some complexity to the scenario,
say the salesguy is on his cell and not extension 103; #1101 might still put
the call back to in-house extension 101, but that depends on other factors.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Positively Optimistic<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, January 14, 2010
8:49 AM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Followme Options</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Here is a scenario...<br>
<br>
Sales guy is using follow-me.. received a call that should have
been directed to support... would it be possible to transfer the
call to the support number after the caller has explained that he doesn't
really want to buy anything.. just talk to a support
engineer...<br>
<br>
________________________________________<br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>]
On Behalf Of Danny Nicholas <br>
Sent: Thursday, January 14, 2010 9:27 AM <br>
To: '<st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial
Discussion</st1:PersonName>' <br>
Subject: Re: [asterisk-users] Followme Options <br>
<br>
You could patch app_followme.c to add a transfercall option; if the
caller has to answer and transfer themselves, sort of defeats the need for the
option (IMO)… <br>
<br>
<br>
________________________________________ <br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>]
On Behalf Of Positively Optimistic <br>
Sent: Thursday, January 14, 2010 8:16 AM <br>
To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>
<br>
Subject: [asterisk-users] Followme Options <br>
<br>
In followme , is it be possible to have a third option.... <br>
<br>
Whereas, <br>
<br>
takecall=>1 <br>
declinecall=>2 <br>
<br>
proposed option <br>
<br>
transfercall=>3 or,
transferring the call directly from followme isn't really neccessary, if the
callee could answer the call, and transfer it someplace, that would work as
well.... <o:p></o:p></span></font></p>
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