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<!--[if gte mso 9]><xml>
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<p class=MsoNormal><span style='color:#1F497D'>The only informative part are
the 2 paragraphs of the sip debug, but can’t tell much since you only
show a very small portion of the sip log. There is a “487
Request terminated” there screaming at you but can’t tell if meaning
that provider is not handling the ACKs. That section of the [macro-hangupcall]
context is useless as it is caused by the hangup, and not an effect.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>The usage of a public IP is not
indicative of the existence of a firewall which can be blocking any necessary
ports for tcp and/or udp.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>You should always cover your
real IP numbers when showing samples of your logs<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>CS<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>B.Masoud @
SH<br>
<b>Sent:</b> Sunday, November 01, 2009 12:37 AM<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
<b>Subject:</b> Re: [asterisk-users] Calls disconnects after short time<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>My server use public ip, so no
nat issues, here is the out of sip debug:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><-------------><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>--- (10 headers 0 lines) ---<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Sending to 213.165.32.100 : 5060
(no NAT)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><--- Reliably Transmitting
(no NAT) to 213.165.32.100:5060 ---><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>SIP/2.0 487 Request Terminated<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Via: SIP/2.0/UDP
213.165.32.100:5060;branch=z9hG4bKa95f47a28fdc61714dc862cefe1a326a;received=213.165.32.100<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>From:
<sip:9991558@213.165.32.100>;tag=3466008105-77358<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>To: 966599740196
<sip:966599740196@213.165.32.100>;tag=as54d7ac3d<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Call-ID:
19751463-3466008105-77352@dalmsx01.vincomm.net<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>CSeq: 1 INVITE<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>User-Agent: Asterisk PBX<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Allow: INVITE, ACK, CANCEL,
OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Supported: replaces<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Content-Length: 0<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><------------><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>elastix*CLI><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><--- Transmitting (no NAT) to
213.165.32.100:5060 ---><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>SIP/2.0 200 OK<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Via: SIP/2.0/UDP
213.165.32.100:5060;branch=z9hG4bKa95f47a28fdc61714dc862cefe1a326a;received=213.165.32.100<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>From:
<sip:9991558@213.165.32.100>;tag=3466008105-77358<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>To: 966599740196
<sip:966599740196@213.165.32.100>;tag=as54d7ac3d<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Call-ID:
19751463-3466008105-77352@dalmsx01.vincomm.net<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>CSeq: 1 CANCEL<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>User-Agent: Asterisk PBX<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Allow: INVITE, ACK, CANCEL,
OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Supported: replaces<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Content-Length: 0<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><------------><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Hungup
'IAX2/99999-4490'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> == Spawn extension
(macro-dialout-trunk, s, 19) exited non-zero on 'SIP/213.165.32.100-b7c10ad8'
in macro 'dialout-trunk'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> == Spawn extension
(outbound-allroutes, 966599740196, 4) exited non-zero on
'SIP/213.165.32.100-b7c10ad8'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[h@macro-dialout-trunk:1] Macro("SIP/213.165.32.100-b7c10ad8",
"hangupcall|") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:1] ResetCDR("SIP/213.165.32.100-b7c10ad8",
"w") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:2] NoCDR("SIP/213.165.32.100-b7c10ad8",
"") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:3] GotoIf("SIP/213.165.32.100-b7c10ad8",
"1?skiprg") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Goto
(macro-hangupcall,s,6)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:6] GotoIf("SIP/213.165.32.100-b7c10ad8",
"1?skipblkvm") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Goto
(macro-hangupcall,s,9)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:9] GotoIf("SIP/213.165.32.100-b7c10ad8",
"1?theend") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Goto
(macro-hangupcall,s,11)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> -- Executing
[s@macro-hangupcall:11] Hangup("SIP/213.165.32.100-b7c10ad8",
"") in new stack<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> == Spawn extension
(macro-hangupcall, s, 11) exited non-zero on 'SIP/213.165.32.100-b7c10ad8' in
macro 'hangupcall'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> == Spawn extension
(macro-dialout-trunk, h, 1) exited non-zero on 'SIP/213.165.32.100-b7c10ad8'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>elastix*CLI><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>thanks<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>C.
Savinovich<br>
<b>Sent:</b> Sunday, November 01, 2009 1:18 PM<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
<b>Subject:</b> Re: [asterisk-users] Calls disconnects after short time<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Where is the log for the actual
hang up of the call?.. can you do a sip debug?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Although there can be many
reasons, my first suspect is always a nat issue, which manifest as the
inability of asterisk to receive the incoming packets. In that case, you
should be getting a message saying “hanging up call XXXX, no reply to our
critical package”… see if you receive a message like that in your
debugging.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>CS<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>B.Masoud @
SH<br>
<b>Sent:</b> Saturday, October 31, 2009 8:12 PM<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
<b>Subject:</b> [asterisk-users] Calls disconnects after short time<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:9.0pt'>Hello,<o:p></o:p></p>
<p class=MsoNormal style='text-indent:9.0pt'>My client customers complaining
that their calls suddenly get hung-up, I am just investigating if the problem
from my side, I had a log of a hang-up case,<o:p></o:p></p>
<p class=MsoNormal style='text-indent:9.0pt'>Does it help to know if there is a
problem that can be resolved from my side?<o:p></o:p></p>
<p class=MsoNormal style='text-indent:9.0pt'><o:p> </o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>elastix*CLI><o:p></o:p></p>
<p class=MsoNormal> -- Hungup 'IAX2/99999-6813'<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (macro-dialout-trunk, s, 19)
exited non-zero on 'SIP/213.165.32.100-b7d21018' in macro 'dialout-trunk'<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (outbound-allroutes, 966507944491,
4) exited non-zero on 'SIP/213.165.32.100-b7d21018'<o:p></o:p></p>
<p class=MsoNormal> -- Executing [h@macro-dialout-trunk:1]
Macro("SIP/213.165.32.100-b7d21018", "hangupcall|") in new
stack<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:1]
ResetCDR("SIP/213.165.32.100-b7d21018", "w") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:2]
NoCDR("SIP/213.165.32.100-b7d21018", "") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:3]
GotoIf("SIP/213.165.32.100-b7d21018", "1?skiprg") in new
stack<o:p></o:p></p>
<p class=MsoNormal> -- Goto (macro-hangupcall,s,6)<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:6]
GotoIf("SIP/213.165.32.100-b7d21018", "1?skipblkvm") in new
stack<o:p></o:p></p>
<p class=MsoNormal> -- Goto (macro-hangupcall,s,9)<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:9]
GotoIf("SIP/213.165.32.100-b7d21018", "1?theend") in new
stack<o:p></o:p></p>
<p class=MsoNormal> -- Goto (macro-hangupcall,s,11)<o:p></o:p></p>
<p class=MsoNormal> -- Executing [s@macro-hangupcall:11]
Hangup("SIP/213.165.32.100-b7d21018", "") in new stack<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (macro-hangupcall, s, 11) exited
non-zero on 'SIP/213.165.32.100-b7d21018' in macro 'hangupcall'<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (macro-dialout-trunk, h, 1) exited
non-zero on 'SIP/213.165.32.100-b7d21018'<o:p></o:p></p>
<p class=MsoNormal>elastix*CLI><o:p></o:p></p>
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