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Niccolò Belli escribió:
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<pre wrap="">No one can help me?
Darkbasic
Il 18 ottobre 2009 15.49, Niccolò Belli <a class="moz-txt-link-rfc2396E" href="mailto:darkbasic4@gmail.com"><darkbasic4@gmail.com></a> ha scritto:
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<pre wrap="">2009/10/17 Paul Hales <a class="moz-txt-link-rfc2396E" href="mailto:pdhales@optusnet.com.au"><pdhales@optusnet.com.au></a>:
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<pre wrap="">I have used the group function to limit the calls entering a queue for a
similar reason to yourself.
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<pre wrap="">But I do not want to limit the calls entering a queue (I can already
do it with maxlen= in queues.conf), people should wait in the queue
until an operator hang up.
Is it possible to do it?
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With the standard options your are right, you can limit the incoming
calls that <b>enter</b> the queue. But AFAIK, there's no way to limit
how many calls <b>leave</b> the queue. You only have a timeout to
control <b>when</b> a call leaves the queue, not <b>how many</b> of
them. With that been said, I only can think of a dialplan solution,
that could fit your needs or not:<br>
<br>
1. Queue your call normally, with the standard timeout you want<br>
2. If the call leaves the Queue, it will continue dialplan execution at
next priority, and there you can make it be part of a group of channels.<br>
3. Count that group and check if it reached the <b>limit</b> you need.
If above the limit, <b>requeue</b> your call to the same queue it was.<br>
<br>
That's all I can think of, without a hard work of messing with
app_queue.c source code. Hope you get the idea.<br>
<br>
Cheers,<br>
<pre class="moz-signature" cols="72">--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center</pre>
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