<div>It depends on what you want to do to people who are queued; if you want them to be queued, you create a queue with only one member, and have agents log on and log off as necessary; if you don't want callers to be queued, likely I would not use a queue but woul dial the agent straight.</div>
<div>l.</div><div></div><div>PS. this is quite an unusual requirement, what is it for? <br></div><br><div class="gmail_quote">2009/9/1 Paul Hales <span dir="ltr"><<a href="mailto:pdhales@optusnet.com.au">pdhales@optusnet.com.au</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><br>
I have a _very_ specific situation where I need queues to work in a very<br>
specific manner - I need the queue to only accept one call at a time,<br>
even though several phones are attached to it.<br>
<br>
My memory tells me that queues might have even worked this way in the<br>
distant past (pre 1.0)...but I am willing to be mistaken.<br>
<br>
Is this even remotely possible?<br>
<br>
PaulH<br>
</blockquote></div><br clear="all"><br>-- <br>Loway - home of QueueMetrics - <a href="http://queuemetrics.com">http://queuemetrics.com</a><br><br>