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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Here
is my problem. I am trying to get the Status of the call if the user picked up
the phone or not. It is coming as empty. Please help…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Here
is my extensions_additional.conf file code:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>[multi-dir-callback]<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>include
=> multi-dir-callback-custom<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>exten
=> _X.,1,Answer<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>exten
=> _X.,n,Playback(beep)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>exten
=>
_X.,n,DeadAGI(agi://127.0.0.1/callback_handler?num2=${EXTEN}&callid=${CALL_ID}&num1=${num1}&state=${STATE})<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>exten
=> _X.,n,Goto(${EXTEN},1)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>exten
=> hangup,1,DeadAGI(agi://127.0.0.1/callback_handler?num2=${EXTEN}&callid=${CALL_ID}&num1=${num1}&state=${STATE})<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>;
end of [multi-dir-callback]<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Here
is the code from my mail .pm file:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>#
main loop for callback<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'> sub
callback_handler {<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $loop_count=5;<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $self = shift;<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $call_id = $self->param('callid');<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $ph_num= $self->param('num1');<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $p_num= $self->param('num2');<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $con= $self->{server}{dbi};<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $state=$self->agi->get_variable("stat_vars");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
to_log($self, "Inside Callback Handler.", 1);<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
unless($state) {<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
#$self->log(1, "Callback Handler State: $state");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
$self->log(1,"Callback: $call_id $ph_num $p_num");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
#$self->agi->exec("Answer");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
my $RESULT=$self->agi->get_variable("DIALSTATUS");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
$self->log(1, " Call Status:
$RESULT");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-indent:.5in'><span style='font-size:10.0pt;
font-family:"Gill Sans MT","sans-serif"'>my $ChannelStatus =
$self->agi->channel_status("");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>
$self->log(1, "Current Channel Status: $ChannelStatus");<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>---------------------------<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>The
DIALSTATUS is empty…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>But
the Channel status is coming as 6.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>I
have the user decline the call and still not getting any DIALSTATUS????<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Thanks
a lot in advance.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Thanks
<o:p></o:p></span></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left
style='border-collapse:collapse'>
<tr style='height:71.5pt'>
<td width=86 style='width:.9in;border-top:solid #99CC00 1.0pt;border-left:
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height:71.5pt'>
<p class=MsoNormal align=center style='text-align:center;mso-element:frame;
mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:
paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span
style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif";color:black'><img
width=97 height=113 id="Picture_x0020_1"
src="cid:image001.jpg@01CA1F46.4A767750" alt=MavenSphere-2-logo-web-orange></span><span
style='font-size:12.0pt;font-family:"Gill Sans MT","sans-serif";color:black'><o:p></o:p></span></p>
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<td width=237 style='width:177.8pt;border-top:solid #99CC00 1.0pt;border-left:
none;border-bottom:none;border-right:solid #99CC00 1.0pt;padding:0in 5.4pt 0in 5.4pt;
height:71.5pt'>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'>Bharath B. Reddy Bynagari<o:p></o:p></span></p>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'>President & CEO<o:p></o:p></span></p>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'><a href="mailto:bynagari@MavenSphere.com"><span
style='color:blue'>bynagari@MavenSphere.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'>MavenSphere Inc. :: MavenSphere.com<br>
317-590-8275 (p) :: 888-263-0988 (f)<o:p></o:p></span></p>
<p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;
mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:
"Gill Sans MT","sans-serif"'><o:p> </o:p></span></p>
</td>
</tr>
<tr>
<td width=323 colspan=2 style='width:242.6pt;border:solid #99CC00 1.0pt;
border-top:none;padding:0in 5.4pt 0in 5.4pt'>
<p class=MsoNormal align=center style='text-align:center;mso-element:frame;
mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:
paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><i><span
style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:black;
letter-spacing:3.0pt'>Innovative solutions with a human touch.</span></i><i><span
style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:black'><o:p></o:p></span></i></p>
</td>
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<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'><o:p> </o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Gill Sans MT","sans-serif"'>Confidentiality
Note: The contents of this communication are privileged and confidential. If you
are not the intended recipient of this transmission, you are hereby notified
that distributing, copying, or disclosing this communication, or reliance on
the contents thereof, are strictly prohibited. If you have received this
communication in error, please notify the sender immediately, then destroy the
original and all copies thereof.</span></i><span style='font-size:10.0pt;
font-family:"Gill Sans MT","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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