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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>No. don’t erase them. You need to
move procall3.wav to /var/lib/asterisk/sounds/custom/procall3.wav. The nickel
tour of procall<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>[procall]<br>
exten => s,1,Set(TIMEOUT(digit)=7) ;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Set timeout for digits in background (4)<br>
exten => s,2,Set(TIMEOUT(response)=10)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Set timeout for response in bg (4)<br>
exten => s,3,Set(CHANNEL(language)=en) ; define <st1:place w:st="on"><st1:City
w:st="on">como</st1:City></st1:place> idioma predefinido el ingles y usas las
voces en este idioma<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Select English for bg(4)<br>
exten => s,4,BackGround(custom/procall3) ; presenta en menu en ingles<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Play /var/lib/asterisk/sounds/custom/procall (will try gsm, then wav,
etc.)<br>
exten => s,5,WaitExten() ; Espera que el llamante presione una tecla<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Wait for user to enter DTMF<br>
exten => 100,1,Dial(SIP/100,45,r)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dial 100 for 45 seconds if user dialed 100<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>exten => 100,2,Dial(SIP/101,45,r)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dial 100 for 45 seconds if user dialed 100 and 100 did not answer<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>exten => 100,3,Dial(SIP/103,45,r)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dial 100 for 45 seconds if user dialed 100 and 101 did not answer<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>exten => i,1,Playback(invalid)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>play /var/lib/asterisk/sounds/invalid because user did not press valid
DTMF<br>
exten => i,2,Playback(goodbye)<br>
play /var/lib/asterisk/sounds/goodbye because user did not press valid DTMF<br>
exten => i,3,hangup<br>
hangup because user did not press valid DTMF<br>
exten => t,1,goto(procall,s,1)<br>
start procall over because we timed out on DTMF accept<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>exten => h,1,Hangup<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>stop the call, user hung up<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Bayardo Sanchez<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 14, 2009
11:13 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users] i
have a error in ivr</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>yes procall3 is in
/var/lib/asterisk/sounds/procall3/wav<br>
<br>
erase these:<br>
<br>
exten => i,1,Playback(invalid)<br>
exten => i,2,Playback(goodbye)<br>
exten => i,3,hangup<br>
exten => t,1,goto(procall,s,1)<br>
exten => h,1,Hangup<br>
<br>
?<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Fri, Aug 14, 2009 at 9:56 AM, Danny Nicholas <<a
href="mailto:danny@debsinc.com">danny@debsinc.com</a>> wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Procall3 is /var/lib/asterisk/sounds/procall3.wav?</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>IMO, procall should look like this:</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>[procall]<br>
exten => s,1,Set(TIMEOUT(digit)=7) ;<br>
exten => s,2,Set(TIMEOUT(response)=10)<br>
exten => s,3,Set(CHANNEL(language)=en) ; define <st1:City w:st="on"><st1:place
w:st="on">como</st1:place></st1:City> idioma predefinido el ingles y usas las
voces en este idioma<br>
exten => s,4,BackGround(custom/procall3) ; presenta en menu en ingles<br>
exten => s,5,WaitExten() ; Espera que el llamante presione una tecla<br>
exten => 100,1,Dial(SIP/100,45,r)<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>exten => 100,2,Dial(SIP/101,45,r)<br>
exten => 100,3,Dial(SIP/103,45,r)<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
exten => i,1,Playback(invalid)<br>
exten => i,2,Playback(goodbye)<br>
exten => i,3,hangup<br>
exten => t,1,goto(procall,s,1)<br>
exten => h,1,Hangup<o:p></o:p></span></font></p>
</div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Bayardo Sanchez<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 14, 2009
10:20 AM<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>Subject:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Re:
[asterisk-users] i have a error in ivr</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>the audio is in format wav i save in Format PCM
attributte 8,000 KHz; 8bit; Mono 7kb/s<br>
<br>
my extension.conf is the next:<br>
<br>
exten => 8888651085,1,Playback(procall3)<br>
exten => 8888651085,n,Playback(procall3)<br>
exten => 8888651085,n,Queue(procall|n|||)<br>
exten => 8888651085,n,Playback(voicemail-invitation)<br>
exten => 8888651085,n,VoiceMail,111<br>
exten => 8888651085,n,Hangup<br>
<br>
[procall]<br>
exten => s,1,Set(TIMEOUT(digit)=7) ;<br>
exten => s,2,Set(TIMEOUT(response)=10)<br>
exten => s,3,Set(CHANNEL(language)=en) ; define <st1:City w:st="on"><st1:place
w:st="on">como</st1:place></st1:City> idioma predefinido el ingles y usas las
voces en este idioma<br>
exten => s,4,BackGround(custom/procall3) ; presenta en menu en ingles<br>
exten => s,5,WaitExten() ; Espera que el llamante presione una tecla<br>
exten => 100,1,Dial(SIP/100,45,r)<br>
exten => 101,2,Dial(SIP/101,45,r)<br>
exten => 101,3,Dial(SIP/103,45,r)<br>
exten => i,1,Playback(invalid)<br>
exten => i,2,Playback(goodbye)<br>
exten => i,3,hangup<br>
exten => t,1,goto(procall,s,1)<br>
exten => h,1,Hangup<br>
<br>
<br>
and my queues.conf is:<br>
<br>
[procall]<br>
music=default<br>
strategy=ringall<br>
timeout=15<br>
retry = 5<br>
monitor-format = wav<br>
monitor-join = yes<br>
joinempty = yes<br>
member => SIP/100<br>
member => SIP/101<br>
member => SIP/103<br>
<br>
<br>
tnx for u help<o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On Fri,
Aug 14, 2009 at 9:06 AM, Danny Nicholas <<a href="mailto:danny@debsinc.com"
target="_blank">danny@debsinc.com</a>> wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Playback is expecting a frequency of 8000. use sox to
correct. As for 101/103, that is how the dialplan is written, not an
error per se.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Bayardo Sanchez<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 14, 2009 9:59
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] i have a
error in ivr</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>i call to
my tollfree number buy my CLI send the next error: <br>
<br>
Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050<br>
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file
on /var/lib/asterisk/sounds/procall3.wav<br>
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory<br>
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3<br>
-- Executing Playback("SIP/74.63.41.218-b6036ae0",
"procall3") in new stack<br>
Aug 14 08:15:22 WARNING[25931]: format_wav.c:169 check_header: Unexpected
freqency 22050<br>
Aug 14 08:15:22 WARNING[25931]: file.c:441 ast_filehelper: Unable to open file
on /var/lib/asterisk/sounds/procall3.wav<br>
Aug 14 08:15:22 WARNING[25931]: file.c:828 ast_streamfile: Unable to open
procall3 (format ulaw): No such file or directory<br>
Aug 14 08:15:22 WARNING[25931]: app_playback.c:133 playback_exec:
ast_streamfile failed on SIP/74.63.41.218-b6036ae0 for procall3<br>
-- Executing Queue("SIP/74.63.41.218-b6036ae0",
"procall|n|||") in new stack<br>
-- Started music on hold, class 'default', on
SIP/74.63.41.218-b6036ae0<br>
-- Called SIP/101<br>
-- Called SIP/103<br>
-- SIP/103-09142868 is ringing<br>
-- SIP/101-090fb6a0 is ringing<br>
-- Stopped music on hold on SIP/74.63.41.218-b6036ae0<br>
== Spawn extension (trunkinbound, 8888651085, 3) exited non-zero on
'SIP/74.63.41.218-b6036ae0'<br>
<br>
other erro is when i call to my tollfree number is rining 2 extencion the 101
and 103<br clear=all>
<br>
-- <br>
Bayardo Sánchez García<br>
Web Developer - Internet Portals - Asterisk Support - Windows Server Support -
Proxy Support - Linux Server<br>
E-mail: <a href="mailto:bayardo.sanchez@gmail.com" target="_blank">bayardo.sanchez@gmail.com</a><br>
Linux User: #418392<br>
<st1:country-region w:st="on">America</st1:country-region> Central - <st1:City
w:st="on"><st1:place w:st="on">Managua</st1:place></st1:City>, NI (505)
2249-2853 - 84886876 <br>
IM msn messenger: <a href="mailto:bjsanchezg@hotmail.com" target="_blank">bjsanchezg@hotmail.com</a><br>
Skype: bayardo.sanchez<br>
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you are
not the intended recipient, you are prohibited from copying, disclosing or
distributing this email or its contents (as it may be unlawful for you to do
so) or taking any action in reliance on it. If you have received this email by
mistake, please delete it. All e-mail sent to this address will be received by
B.S. Solution e-mail system and is subject to archiving and review by someone
other than the recipient.<o:p></o:p></span></font></p>
</div>
</div>
</div>
</div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
<br clear=all>
<br>
-- <br>
Bayardo Sánchez García<br>
Web Developer - Internet Portals - Asterisk Support - Windows Server Support -
Proxy Support - Linux Server<br>
E-mail: <a href="mailto:bayardo.sanchez@gmail.com" target="_blank">bayardo.sanchez@gmail.com</a><br>
Linux User: #418392<br>
<st1:country-region w:st="on">America</st1:country-region> Central - <st1:City
w:st="on"><st1:place w:st="on">Managua</st1:place></st1:City>, NI (505)
2249-2853 - 84886876 <br>
IM msn messenger: <a href="mailto:bjsanchezg@hotmail.com" target="_blank">bjsanchezg@hotmail.com</a><br>
Skype: bayardo.sanchez<br>
This email is intended solely for the person or organization to which it is addressed.
It may contain privileged and confidential information. If you are not the
intended recipient, you are prohibited from copying, disclosing or distributing
this email or its contents (as it may be unlawful for you to do so) or taking
any action in reliance on it. If you have received this email by mistake,
please delete it. All e-mail sent to this address will be received by B.S.
Solution e-mail system and is subject to archiving and review by someone other
than the recipient.<o:p></o:p></span></font></p>
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12.0pt'><br>
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-- <br>
Bayardo Sánchez García<br>
Web Developer - Internet Portals - Asterisk Support - Windows Server Support -
Proxy Support - Linux Server<br>
E-mail: <a href="mailto:bayardo.sanchez@gmail.com">bayardo.sanchez@gmail.com</a><br>
Linux User: #418392<br>
<st1:country-region w:st="on">America</st1:country-region> Central - <st1:City
w:st="on"><st1:place w:st="on">Managua</st1:place></st1:City>, NI (505)
2249-2853 - 84886876 <br>
IM msn messenger: <a href="mailto:bjsanchezg@hotmail.com">bjsanchezg@hotmail.com</a><br>
Skype: bayardo.sanchez<br>
This email is intended solely for the person or organization to which it is
addressed. It may contain privileged and confidential information. If you are
not the intended recipient, you are prohibited from copying, disclosing or
distributing this email or its contents (as it may be unlawful for you to do
so) or taking any action in reliance on it. If you have received this email by
mistake, please delete it. All e-mail sent to this address will be received by
B.S. Solution e-mail system and is subject to archiving and review by someone
other than the recipient.<o:p></o:p></span></font></p>
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