DSS?<br><br>Ask them what other signaling they can support.<br><br>I would escalate every day if I were you. It is the only way to get things done. Get it to the top and be mad, even if you are not. <br><br>When fixed, PRAISE everyone from top to bottom.<br>
<br>A level one tech will say "Ah you are using Asterisk, we don't support that", or "Sorry, our switch cannot do 5ESS (when it can but takes a bit of work).<br><br>Thanks,<br>Steve Totaro<br><br><div class="gmail_quote">
On Fri, Jul 10, 2009 at 2:24 PM, Mark Engelhardt <span dir="ltr"><<a href="mailto:marke@intuitiveengineering.com">marke@intuitiveengineering.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Conner,<br>
<br>
I contacted my telco and they report they have a:<br>
<br>
"EWSD Siemens Central Office"<br>
<br>
Which does not support 5ess<br>
<br>
Any other way around this? How did you determine changing to 5ess<br>
would fix your problem?<br>
<font color="#888888"><br>
Mark<br>
</font><div><div></div><div class="h5"><br>
<br>
On Jul 10, 2009, at 12:15 PM, Connor Spiess wrote:<br>
<br>
> We had the same problem using a Digium T1 card. We switched the<br>
> coding to from NI2 to 5ess and we haven't dropped a call since.<br>
> You will have to check with your service provider to see if they do<br>
> 5ess.<br>
><br>
> Connor Spiess<br>
> Network Specialist<br>
><br>
><br>
> -----Original Message-----<br>
> From: Mark Engelhardt [mailto:<a href="mailto:marke@intuitiveengineering.com">marke@intuitiveengineering.com</a>]<br>
> Sent: Friday, July 10, 2009 10:58 AM<br>
> To: Asterisk Users Mailing List - Non-Commercial Discussion<br>
> Subject: [asterisk-users] Dropped Call Problem -- Looking for ideas<br>
> and a consultant.<br>
><br>
> Hello Everyone.<br>
><br>
> We have:<br>
><br>
> Asterisk 1.4.21.2<br>
> zaptel-1.4.11<br>
> libpri-1.4.5<br>
> Sangoma A101D Connected to a PRI<br>
> Cicso 7960G phones (About 30 of them)<br>
><br>
> We have a problem with dropped calls that has going on for a long<br>
> time. We get up to 5 dropped calls on a bad day. They all seem to be<br>
> incoming calls.<br>
><br>
> I have a recording of what my users report a dropped call sounds like<br>
> right before it drops<br>
><br>
> <a href="http://www.stepawayfromthecomputer.com/drop.wav" target="_blank">http://www.stepawayfromthecomputer.com/drop.wav</a><br>
><br>
> Please have a listen to the recording and tell me what you think it<br>
> means<br>
><br>
> I am looking for any ideas as to what I should do to track this down.<br>
> I would love a lead on a good consultant who can help fix this.<br>
><br>
> Mark<br>
><br>
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</div></div></blockquote></div><br><br clear="all"><br>-- <br>Thanks,<br>Steve Totaro <br>+18887771888 (Toll Free)<br>+12409381212 (Cell)<br>+12024369784 (Skype)<br>