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Darrin Henshaw escribió:
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<p class="MsoListParagraph" style="text-indent: -0.25in;"><span
style=""><span style="">2.<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span>The issue does seem to be limited to MixMonitor
and the Queue application, as in testing I setup mixmonitor on my
extension
dialed it from outside the company(my cell phone) and transferred the
call
without stopping the recording.</p>
</blockquote>
I have a couple of questions on this:<br>
<br>
1. Are you using SIP/IAX2/whatever extensions as queue members or Agent
type members?<br>
2. If you are using Agent members, on the queued calls (though is the
same call) are you recording from the Agent channel (callee) or from
the client channel (caller)? That would make a difference in case of a
transfer, because the callee leg changes but the caller leg is the same.<br>
<br>
Cheers,<br>
<pre class="moz-signature" cols="72">--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center
</pre>
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