<br><br><div class="gmail_quote">2009/4/22 Olivier <span dir="ltr"><<a href="mailto:oza-4h07@myamail.com">oza-4h07@myamail.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi,<br><br>I need to monitor call activity from a custom application software.<br>The goal is to display things like who is on call or not, who has forwarded his call to his voicemail, etc ...<br><br>When using manager's login command with Event parameter set to on, I'm getting tens of events I don't care about but I suppose I won't miss things like transfers, pickups, parking ...<br>
<br>Would it be a right move to rely on UserEvents instead ?<br>Then I would specifically have to add those UserEvents in dialplan but I'm afraid to be unable to support things like hangups or transfers, ...<br><br>What's your opinion about that ?<br>
Would you "filter system events" or "add custom uservents" ?</blockquote><div><br>I tried the UserEvent way and up to now, I can monitor :<br>- simple calls (terminated by caller or callee),<br>- multiple calls (several phones are ringing but one is answering)<br>
- attended transfers<br><br>What I can't monitor at the moment is :<br>- transfers while ringing (callee transfers a call while still ringing)<br><br>Not tried yet:<br>- monitoring Voicemail, Parking, ....<br><br></div>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br><br>Regards<br>
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