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David @ULC escribió:
<blockquote
cite="mid:121c62c0904160806q266c46f6u666d3cb027efc3c0@mail.gmail.com"
type="cite"><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><a
moz-do-not-send="true" class="maintitle"
href="http://accessanywebsite.com/search.php?u=Oi8vd3d3LmVmbG8ubmV0L1ZJQ0lESUFMZm9ydW0vdmlld3RvcGljLnBocD90PTc1MzQmc3RhcnQ9MCZwb3N0ZGF5cz0wJnBvc3RvcmRlcj1hc2MmaGlnaGxpZ2h0PQ%3D%3D&b=2"
style="font-weight: bold; font-size: 22px; font-family: 'Trebuchet MS',Verdana,Arial,Helvetica,sans-serif; text-decoration: none; line-height: 120%; color: rgb(0, 102, 153);">Double
, Triple and sometime 5 calls</a></span><br>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><br>
</span></div>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><span
class="Apple-style-span" style="font-size: 12px; line-height: 18px;">Many
time we face an issue where even if an agent is on Call, another call
comes in. <br>
<br>
Sometimes, even if agent hang up the call, call stays back and another
come sin and then both customers can hear each other { which i think is
VERY dangerous <img moz-do-not-send="true"
src="http://accessanywebsite.com/search.php?u=Oi8vd3d3LmVmbG8ubmV0L1ZJQ0lESUFMZm9ydW0vaW1hZ2VzL3NtaWxlcy9pY29uX3dpbmsuZ2lm&b=2"
alt="Wink" border="0"> } <br>
<br>
</span></span></div>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><span
class="Apple-style-span" style="font-size: 12px; line-height: 18px;">Also,
this thing happens even when we have just 5 agents on a single server. <img
moz-do-not-send="true"
src="http://accessanywebsite.com/search.php?u=Oi8vd3d3LmVmbG8ubmV0L1ZJQ0lESUFMZm9ydW0vaW1hZ2VzL3NtaWxlcy9pY29uX3NhZC5naWY%3D&b=2"
alt="Sad" border="0"> <br>
<br>
</span></span></div>
</blockquote>
I think this may be not asterisk related, because I think it's
impossible for an Agent/ channel type (AgentLogin, not
AgentCallbackLogin) to have more than one simultaneous call, and
moreover, thinking about an "magic" conference between the channels
without meetme is out of mind. Have you considered the trouble is
caused by your telco you are connected with?<br>
<br>
On the call center I run this situation is very uncommon, and I don't
see a reason to blame asterisk for that, considering I receive calls
from an old tech MFC/R2 trunk.<br>
<br>
Just a thought... please correct me if I am wrong.<br>
<br>
Cheers,<br>
<br>
<blockquote
cite="mid:121c62c0904160806q266c46f6u666d3cb027efc3c0@mail.gmail.com"
type="cite">
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><span
class="Apple-style-span" style="font-size: 12px; line-height: 18px;">Our
version is Asterisk 1.2.27</span></span></div>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 16px;"><span
class="Apple-style-span" style="font-size: 12px; line-height: 18px;"><br>
Any Solutions ?</span><br>
</span></div>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 12px; line-height: 18px;"><br>
</span></div>
<div><span class="Apple-style-span"
style="font-family: Verdana; font-size: 12px; line-height: 18px;"><br>
</span></div>
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</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center
PBX: (+57 1)6500800 ext. 1201
Fax: (+57 1)6500816
Móvil: (+57)3138873587
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