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<p class=MsoNormal>Alright I know how to do basic IVR in *. But what I’m
working on trying to do now is a survey. I’ve found very little things
out there on google or the archives for how to do surveys with the * ivr. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Here is more or less what I’m trying to accomplish<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Call comes in Plays Greeting<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Starts Survey <o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Ask Q1, Record the answer (voice responses) repeat this
step for each Question<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Combined the recorded responses into one file.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Email Combined Audio Fi<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I know how to structure the IVR<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>1 answer<o:p></o:p></p>
<p class=MsoNormal>2. Play greeting<o:p></o:p></p>
<p class=MsoNormal>3. Play Question 1<o:p></o:p></p>
<p class=MsoNormal>3. Record Response<o:p></o:p></p>
<p class=MsoNormal>4. Play Q2 <o:p></o:p></p>
<p class=MsoNormal>5. Record Response<o:p></o:p></p>
<p class=MsoNormal>Ect ect<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>But I’m clueless as to how to combined the recordings
into one file. I don’t want the questions in the recordings, Only the
caller’s side of the conversation without the dead space while they listen
to the Qs/Think on their response.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>And since this isn’t a vmail account and trying to
avoid an AGI script if possible I’m not sure how to email the
recording(s). I also want to be able to structure the body of the email
so that it reads something like<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>You have a new call from $CallerID – “$CallerName”
on ‘DateTime’ ... ect, ect.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:18.0pt;font-family:"Brush Script MT";
color:#1F497D'>James Shigley<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:18.0pt;font-family:"Bradley Hand ITC";
color:#1F497D'>Monroe Telephone Answering Service<o:p></o:p></span></b></p>
<p class=MsoNormal>409-981-9213<b><span style='font-size:18.0pt;font-family:
"Bradley Hand ITC";color:#1F497D'><o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>Infinity
5.5,UC 4.02.3803, Blink 3.0.104<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>Ecreator:2.21,
eResponse 1.1.7<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>Webportal,WebApps,<o:p></o:p></span></p>
<p class=MsoNormal> <span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal>CONFIDENTIALITY NOTICE: <span style='font-size:7.5pt'>This
email, including any attachments, contains information which may be
confidential or privileged. The information is intended to be for the use of
the individual or entity named above. If you are not the intended recipient, be
aware that any disclosure, copying, distribution or use of the contents of this
information is prohibited. If you have received this email in error, please
notify the sender immediately by "reply to sender only" message and
destroy all electronic and hard copies of the communication, including attachments.</span>
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>"Common
sense is the collection of prejudices acquired by age eighteen." -- Albert
Einstein <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>"Once
you can accept the universe as matter expanding into nothing that is
something,wearing stripes with plaid comes easy." -- Albert Einstein<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>"I
know a little of everything, but a lot of nothing"<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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