<br><br><div class="gmail_quote">2008/12/22 David fire <span dir="ltr"><<a href="mailto:ddfire@gmail.com">ddfire@gmail.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
hi<br>this is the situation i have a queue and i am monitoring when an important customer call i want to take it off from the queue and send it to an agent directly can i do that? how?<br>thanks<br>David<br><font color="#888888"><br clear="all">
<br>-- <br> (\__/) <br>(='.'=)This is Bunny. Copy and paste bunny into your <br>(")_(")signature to help him gain world domination. <br><br>
</font></blockquote></div><br>hi<br>the solution was pretty easy i use redirect command from the manager api.<br>thanks<br><br clear="all"><br>-- <br> (\__/) <br>(='.'=)This is Bunny. Copy and paste bunny into your <br>
(")_(")signature to help him gain world domination. <br><br>