<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2800.1611" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=345392617-06082008><FONT face=Arial size=2>Hi
all,</FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial size=2>Our users are
complaining about beeps that happen in the middle of some calls. They are
similar to the sound heard you are in a call and press any button in your phone.
Please find bellow some examples of these beeps(the recordings are in
Portuguese, but the beeps are easy to identify):</FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=345392617-06082008></SPAN><SPAN class=345392617-06082008><A
href="http://www.katizak.locaweb.com.br/asterisk/beep.mp3" target=_blank><FONT
size=2>http://www.katizak.locaweb.com.br/asterisk/beep.mp3</FONT></A></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT size=2><A
href="http://www.katizak.locaweb.com.br/asterisk/beep2.mp3">http://www.katizak.locaweb.com.br/asterisk/beep2.mp3</A></FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT size=2><A
href="http://www.katizak.locaweb.com.br/asterisk/beep3.mp3">http://www.katizak.locaweb.com.br/asterisk/beep3.mp3</A></FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT size=2><A
href="http://www.katizak.locaweb.com.br/asterisk/beep4.mp3">http://www.katizak.locaweb.com.br/asterisk/beep4.mp3</A></FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial size=2>We are sure that our
users are not pressing any button in the softphones during the
conversations.</FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial size=2>Do you guys are able
to identify where these beeps are coming from? Maybe an * functionality that we
need to turn off... We are using <SPAN class=345392617-06082008><FONT face=Arial
size=2>Asterisk 1.4.21.2.</FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=345392617-06082008><FONT size=2>Thanks.</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=345392617-06082008><FONT face=Arial size=2>Felippe
Silvestre</FONT></SPAN></DIV></BODY></HTML>