<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:Courier New,courier,monaco,monospace,sans-serif;font-size:10pt"><div>Just went to order some IVR prompts from the digium web site....<br><br>From the digium web site:<br><br>"We have created an easy and cost effective way to have customized recordings done quickly and with no hassle."<br><br>I thought this was rather amusing, as:<br><br>1. If you want multiple prompts recorded, you need to submit a new order for each, which means that even prompts of a couple of words are still charged at $12. That is NOT cost effective. You could record all your prompts as a single order, but then you'd need to split up the prompts yourself with audio software. That is NOT hassle free.<br><br>2. Since prompts are recorded seperately, each shows up in the shopping cart as a separate item. There is no way to see what the requested prompt is! We're going to have a lot
of these (remember, each prompt is different), and keeping track of them NOT hassle free.<br><br>3. From the web site "Also, you have the ability to upload your own intonation file to ensure a personalized and professional recording every time. ".... what the heck is an intonation file? Is it a text file? Is it an audio recording? What format? The web site doesn't seem to say. Lack of documentation on the web site is NOT hassle free.<br><br>4. Of course, when I called customer service, they had no clue. NOT hassle free.<br><br>Doug.<br><br><br></div></div><br>
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