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<p class=MsoNormal>Can anyone give me input on the following issue?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a queue with MixMonitor enabled. <o:p></o:p></p>
<p class=MsoNormal>This is also enabled in agents.conf. <o:p></o:p></p>
<p class=MsoNormal>On my extensions.conf, I am setting the monitor filename as
fillows, although I see the filename as desired in the console as I make my
test call, the system is only using the default file name to save the mixmonitor
file (agented + uniqueID)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Agents.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[general]<o:p></o:p></p>
<p class=MsoNormal>persistentagents=yes<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[agents]<o:p></o:p></p>
<p class=MsoNormal>maxlogintries=3<o:p></o:p></p>
<p class=MsoNormal>musiconhold => default<o:p></o:p></p>
<p class=MsoNormal>updatecdr=yes<o:p></o:p></p>
<p class=MsoNormal>recordagentcalls=yes<o:p></o:p></p>
<p class=MsoNormal>recordformat=wav49<o:p></o:p></p>
<p class=MsoNormal>urlprefix=http://pbx.netoneint.com/calls/<o:p></o:p></p>
<p class=MsoNormal>savecallsin=/var/calls<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>agent => 1000,1000,Ed Test1<o:p></o:p></p>
<p class=MsoNormal>agent => 1001,1001,Ed Test2<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>queues.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[noi-noc] <o:p></o:p></p>
<p class=MsoNormal>monitor-format = wav49 <o:p></o:p></p>
<p class=MsoNormal>monitor-type =
MixMonitor <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>member => Agent/1001<o:p></o:p></p>
<p class=MsoNormal>member => Agent/1000<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>extensions.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>exten =>
8484,1,Set(MONITOR_FILENAME=QUEUE-NOC-${CALLERID(NUM)}-${STRFTIME(${EPOCH)<o:p></o:p></p>
<p class=MsoNormal>exten => 8484,1,answer<o:p></o:p></p>
<p class=MsoNormal>exten => 8484,2,Queue(noi-noc)<o:p></o:p></p>
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padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Console output<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> -- Executing [8484@incoming-att:1]
Set("Zap/1-1", "MONITOR_FILENAME=QUEUE-NOC-4073844200-Fri
Jun 6 15:06:38 2008") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Executing [8484@incoming-att:2]
Queue("Zap/1-1", "noi-noc") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Started music on hold, class
'default', on Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> -- outgoing agentcall, to agent '1001',
on 'Local/1658@numberplan-custom-3-028d,1'<o:p></o:p></p>
<p class=MsoNormal> -- Called Agent/1001<o:p></o:p></p>
<p class=MsoNormal> -- Executing [1658@numberplan-custom-3:1]
Dial("Local/1658@numberplan-custom-3-028d,2", "SIP/1658")
in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Called 1658<o:p></o:p></p>
<p class=MsoNormal> -- SIP/1658-087e7610 is ringing<o:p></o:p></p>
<p class=MsoNormal> -- Agent/1001 is ringing<o:p></o:p></p>
<p class=MsoNormal> -- SIP/1658-087e7610 answered
Local/1658@numberplan-custom-3-028d,2<o:p></o:p></p>
<p class=MsoNormal> -- Agent/1001 answered Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> -- Stopped music on hold on Zap/1-1<o:p></o:p></p>
<p class=MsoNormal>[Jun 6 15:06:40] WARNING[3976]: app_queue.c:3014
try_calling: The device state of this queue member, Agent/1001, is still 'Not
in Use' when it probably should not be! Please check UPGRADE.txt for correct
configuration settings.<o:p></o:p></p>
<p class=MsoNormal> == Begin MixMonitor Recording Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (numberplan-custom-3, 1658, 1)
exited non-zero on 'Local/1658@numberplan-custom-3-028d,2'<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (incoming-att, 8484, 2) exited
non-zero on 'Zap/1-1'<o:p></o:p></p>
<p class=MsoNormal> -- Hungup 'Zap/1-1'<o:p></o:p></p>
<p class=MsoNormal> == End MixMonitor Recording Zap/1-1<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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