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For a receptionist, you generally want to go with a quality phone since
they're going to be the heaviest user of the phone system in the
building. (Inbound/outbound call agents may take/make more calls, but
their requirements are far more simple than the complex call juggling a
receptionist can do)<br>
<br>
Go with the Polycom 601/650 with attendant consoles - the fact that the
display is LED and is automatically updated whenever the directory
changes is going to be a big plus here, and the sound quality of the
Polycoms outperform anything else on the market.<br>
<br>
The only drawback is that IIRC the directory will have to be configured
through an XML file - the web interface will allow you to add entries,
however I have a sneaking suspicion that you <i>can't</i> configure
BLF through the web interface.<br>
<br>
<br>
Faraz R. Khan wrote:
<blockquote cite="mid:1207286390.18787.9.camel@faraz-desktop"
type="cite">
<pre wrap="">One of our clients is using a Grandstream GXP2000 with an attendant
console. We have used the same phone with past clients successfully
however this particular operator processes around 200 calls a hours and
the GXP2000 for sure does not like the quick line shuffling and call
volume. We get the following problems randomly:
1. menu stops working
2. transfer key stops working
3. Line 1 LED gets stuck
4. Voice 'gaps' (blackouts) for 4-5 seconds
5. The phone also completely locks up regularly
6. ping response goes from 8ms to 3000ms (after which the phone locks
up)
Wondering which operator phone would work best. I have the following
choices:
1. Linksys SPA 932/962 with attendant console
2. Polycom 601/650 with attendant console
I cant confirm online whether the BLF functionality will work with
Asterisk 1.2.26. Is somebody using either of these phones in a high
volume environment successfully?
Thank you.
</pre>
</blockquote>
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