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<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>How can I make a live
chat (mainly text, but with voice/video chat if possible) interacting with
asterisk?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>Can asterisk control
simultaneously the queue between people calling by phone and people by web
chat?<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>At my work, there is a
call center using asterisk to control the queue of the clients (by phone)
already. This part is ok.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>But now I need to make a
chat room at the website and someone of the call center will need to answer
that client.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>So my doubt is how to
implement a solution that identifies an operator who is free and put him to
talk by chat and then make him busy to phone calls.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>After the web chat is
finished, the operator turns automatically free again.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>I’m planning to
use php to set an asterisk variable telling the agent is free or busy. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>Can you tell me the
asterisk apis involved with busy agents? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>Eg.: how do I set one
agent as busy? I can set it by php, don’t I?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>Is there any software
like this one, Centriphone Millennium, for free?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><a
href="http://www.vocalcom.com/asterisk.html"
title="blocked::http://www.vocalcom.com/asterisk.html"><font color=black><span
style='color:black'>http://www.vocalcom.com/asterisk.html</span></font></a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'>Is there any free
solution?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'>Where can I find information about how to settle asterisk
variables (to get and to set) with php programming?<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'>I need to make a php page that settles a property of asterisk in
runtime.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:black'>Is it possible? How do I do it?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Thanks
in advance,<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Carlos<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
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