Dear <br> <br> I have queue setup arround 10 agent setup now what happend when call inter in queue and queue transfer call available extension but suppose extension A call to extension B ( ineternal sip call ) that time anycall come into queue and suppose queue transfer call on A extension so it got busy caz its talking to B ext. so my call got hangup ...so how to my queue detect which extension got busy or free is there any function my queue detect channel STATUS ???<br> <br> <br> Thing is that my queue only know about agent phone status when queue transfer call to agent...right if 2 agent talk to each othere that time my queue not come in that part so how does my queue understand A and B extesion are busy ???<br> <BR><BR>----PGP Signature--<br><br>Satish Patel<br>mobile:- +91-9818875535<br><br>http://www.linuxbug.org<p> 
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