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Hi Raúl<br>
<br>
It would seem that we might have the same problem here. As I also get
"No Answer" records in the cdr database for the calls that failed. I
just checked against a tester I did yesterday that failed.<br>
<br>
See the extract of the call from the CDR database, does it look
anything like yours?<br>
<br>
<table id="table_results" class="data" border="1" cellpadding="1"
 cellspacing="1">
  <thead><tr>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60calldate%60+ASC"
 title="Sorteer">calldate</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60clid%60+ASC"
 title="Sorteer">clid</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60src%60+ASC"
 title="Sorteer">src</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dst%60+ASC"
 title="Sorteer">dst</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dcontext%60+ASC"
 title="Sorteer">dcontext</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60channel%60+ASC"
 title="Sorteer">channel</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dstchannel%60+ASC"
 title="Sorteer">dstchannel</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastapp%60+ASC"
 title="Sorteer">lastapp</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastdata%60+ASC"
 title="Sorteer">lastdata</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60duration%60+ASC"
 title="Sorteer">duration</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60billsec%60+ASC"
 title="Sorteer">billsec</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60disposition%60+ASC"
 title="Sorteer">disposition</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60amaflags%60+ASC"
 title="Sorteer">amaflags</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60accountcode%60+ASC"
 title="Sorteer">accountcode</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60uniqueid%60+ASC"
 title="Sorteer">uniqueid</a> </th>
    <th><a
 href="http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&amp;table=cdr&amp;token=b9559eee360f2461b1d1670e60aca5fe&amp;sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60userfield%60+ASC"
 title="Sorteer">userfield</a> </th>
  </tr>
  </thead> <tbody>
    <tr class="even">
      <td class="nowrap">2008-02-26 14:11:59</td>
      <td class=""> </td>
      <td class=""> </td>
      <td class="">s</td>
      <td class="">incoming_calls</td>
      <td class="">Zap/4-1</td>
      <td class="">SIP/300-009218b0</td>
      <td class="">Dial</td>
      <td class="">SIP/300</td>
      <td class="nowrap" align="right">116</td>
      <td class="nowrap" align="right">106</td>
      <td class="">ANSWERED</td>
      <td class="nowrap" align="right">3</td>
      <td class=""> </td>
      <td class=""> </td>
      <td class=""> </td>
    </tr>
    <tr class="even">
      <td class="nowrap">2008-02-26 14:14:12</td>
      <td class="">"Luzaan lyn 1" &lt;300&gt;</td>
      <td class="">300</td>
      <td class="">301</td>
      <td class="">internal</td>
      <td class="">SIP/300-00835200</td>
      <td class="">SIP/301-00843750</td>
      <td class="">Dial</td>
      <td class="">SIP/301|30</td>
      <td class="nowrap" align="right">19</td>
      <td class="nowrap" align="right">9</td>
      <td class="">ANSWERED</td>
      <td class="nowrap" align="right">3</td>
      <td class=""> </td>
      <td class=""> </td>
      <td class=""> </td>
    </tr>
    <tr class="even">
      <td class="nowrap">2008-02-26 14:18:09</td>
      <td class="">301</td>
      <td class="">301</td>
      <td class="">s</td>
      <td class="">internal</td>
      <td class="">SIP/316-00919110</td>
      <td class=""> </td>
      <td class=""> </td>
      <td class=""> </td>
      <td class="nowrap" align="right">4</td>
      <td class="nowrap" align="right">0</td>
      <td class="">NO ANSWER</td>
      <td class="nowrap" align="right">3</td>
      <td class=""> </td>
      <td class=""> </td>
      <td class=""> </td>
    </tr>
  </tbody>
</table>
<br>
<br>
Raúl Gómez C. said the following on 26-Feb-08 05:29 PM:
<blockquote
 cite="mid:684b0a740802260729i59bb8b9n68586760575073d3@mail.gmail.com"
 type="cite">Ian,<br>
  <br>
I'm having <b>THE SAME PROBLEM</b> and I've noticed that when a
transfer fail (only happens when receptionist dial an external number)
the call is marker as "NO ANSWER" in the CDR, even when the call <b>HAS
BEEN ANSWERED</b> by the other party (the callee). See my previous post
below.<br>
  <br>
  <br>
  <a moz-do-not-send="true"
 href="http://lists.digium.com/pipermail/asterisk-users/2008-February/206228.html">http://lists.digium.com/pipermail/asterisk-users/2008-February/206228.html</a><br>
  <br>
  <a moz-do-not-send="true"
 href="http://lists.digium.com/pipermail/asterisk-users/2008-February/206533.html">http://lists.digium.com/pipermail/asterisk-users/2008-February/206533.html</a><br>
  <br>
  <br>
So I think Asterisk doesn't want to transfer calls that hasn't been
answered, <b>OR</b> maybe are the phone itself (since I have the EXACT
phones you have GXP-2000), that is causing the problem.<br>
</blockquote>
My testing and log whatching got me believing its a problem with
"Zombie" calls becuase of reregistering on the Grandstream phones. Dont
know if you have noticed it as well, almost always happens at the top
of the hour.<br>
<blockquote
 cite="mid:684b0a740802260729i59bb8b9n68586760575073d3@mail.gmail.com"
 type="cite"><br>
BTW: I have the same Asterisk, Zaptel and Libpri versions as you have.<br>
</blockquote>
I downgraded from 1.4.8 to 1.4.7.1 in favour of being able to dial
using DTMF.<br>
<blockquote
 cite="mid:684b0a740802260729i59bb8b9n68586760575073d3@mail.gmail.com"
 type="cite"><br>
Please check your CDR and look if the calls that has failed to transfer
are marked as "NO ANSWER".<br>
</blockquote>
You are spot on here.<br>
<blockquote
 cite="mid:684b0a740802260729i59bb8b9n68586760575073d3@mail.gmail.com"
 type="cite"><br>
  <br>
Thanks, I hope we can solve this anytime soon...<br>
</blockquote>
So do I, I am glad that there is someone else with this problem, I
think we can help each other in this matter.<br>
<br>
Regards<br>
Ian<br>
<blockquote
 cite="mid:684b0a740802260729i59bb8b9n68586760575073d3@mail.gmail.com"
 type="cite"><br>
-- <br>
Nacho<br>
Linux Counter #156439
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