<HTML>
<HEAD>
<TITLE>Cisco phone 79xx get database information</TITLE>
</HEAD>
<BODY>
<FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'>Hi, may be this question is a bit silly, but I couldn’t find any document or post or anything that say that if this is possible or not.<BR>
I want to show information on my phones cisco 7960/40 when a call arrive. May be a bit more than a caller ID, show more detail level, if is that possible.<BR>
I already have an asterisk and the phones registered there, and I need to show on the phone display, when the call is ringing, the customer information..<BR>
<BR>
Something like this:<BR>
source number: xxxxxx<BR>
Customer Number: xxxxx<BR>
Name of Customer: xxxxx<BR>
<BR>
I have that information on an external database, and I know for the source number witch customer is calling.<BR>
<BR>
The thing is how can I show on my cisco phone the information that I have on my database when i receive a call?<BR>
Do I have to configure the directory services on the phones to look for the information on the database?<BR>
Can I show those lines on the phone? or I have a limit of lines or info to show?<BR>
<BR>
Any help would be really appreciated<BR>
Thanks in advance!!<BR>
cheers<BR>
Javito</SPAN></FONT>
</BODY>
</HTML>