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<p class=MsoNormal><span style='color:#1F497D'>That’s what I thought, but they
all deny that they are pressing any buttons on the phone.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Robert
Norton - SophMedia LLC<br>
<b>Sent:</b> Monday, December 17, 2007 12:45 PM<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
<b>Subject:</b> Re: [asterisk-users] Queue calls drop to voicemail
intermittantly<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Are the agents “ignoring” the calls while their ringing? <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>--<br>
Robert Norton<br>
SophMedia LLC Operations Manager<br>
Cell: 480-234-4312 Office: 480-626-5449 (x300)<br>
P.O. Box 7755 Tempe, AZ 85281<br>
<a href="http://www.XStreamHost.com">http://www.XStreamHost.com</a> - Web
Hosting<br>
<a href="http://www.SophMedia.com">http://www.SophMedia.com</a> - Consulting
& Web Development</span><span style='color:navy'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:navy'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>--<br>
NOTICE:<br>
This e-mail (including all attachments) may contain confidential and privileged
material for the sole use of the intended recipient(s). You, the recipient, are
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<p class=MsoNormal><span style='color:navy'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Gregory
Malsack<br>
<b>Sent:</b> Monday, December 17, 2007 11:36 AM<br>
<b>To:</b> asterisk-users@lists.digium.com<br>
<b>Subject:</b> [asterisk-users] Queue calls drop to voicemail intermittantly</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone tell me what might cause callers on hold in a
queue to drop into agents voicemail boxes?<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p><span style='font-size:10.0pt'>No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.5.503 / Virus Database: 269.17.4/1188 - Release Date: 12/17/2007
2:13 PM</span><o:p></o:p></p>
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<BR>
<P><FONT SIZE=2>No virus found in this outgoing message.<BR>
Checked by AVG Free Edition.<BR>
Version: 7.5.503 / Virus Database: 269.17.4/1188 - Release Date: 12/17/2007 2:13 PM<BR>
</FONT> </P>