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<P>On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote:</P>
<P>> I am having a difficult time with the transition from agentcallback
login...</P>
<P>> Here are a few of the isssues, I am logging in using chan_ local </P>
<P>> ie:local/8000 as the extension</P>
<P>I'm not sure if this will solve any of your problems or not, but I've found
it's often necessary to use the "/n" on the end of a local channel to make it
work correctly for queues, as in Local/8000/n</P>
<P>> Call Detail records no longer show agent/xxxx as the dstchannel show
</P>
<P>> agents no longer shows the channels state</P>
<P>If I'm understanding correctly, you're no longer using agents, you're using
dynamic queue *members*. There's a subtle but important difference.</P>
<P>> show queues does not show the member</P>
<P>Now this is strange. How are you adding the Local/8000/n as a member of the
queue? Through AddQueueMember()? Through the manager interface?</P>
<P>-Jared</P></FONT></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=109192913-05062007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=109192913-05062007>I am using
local/8111/n now. I am using the manager interface to log in and out. There has
to be a way to view the activity in the queue. If show queue and show agents
doesn't work this really isn't going to do much for anyone running a real call
center. What huge thing am I missing?</SPAN></FONT></DIV></BODY></HTML>