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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you look through the Trixbox without
Tears by Ben Sharif - google for it, it’s a good read for things you can
do for asterisk<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ch 31 has this below<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I would search the tribox and sugar forums
for more info – really its just using click to dial from sugar, and
potentially CID lookup – I am not sure if it is using <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cheers <st1:City w:st="on"><st1:place
w:st="on">Duncan</st1:place></st1:City><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>SugarCRM is a contact management
software that comes bundled with Trixbox.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>To set up SugarCRM, first, you need
to open the SugarCRM application<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><b><i><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold;font-style:italic'>http://<your.trixboxip.address>/crm
</span></font></i></b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>using the default username of <b><i><span style='font-weight:
bold;font-style:italic'>Admin </span></i></b>and the<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>password of <b><i><span
style='font-weight:bold;font-style:italic'>password</span></i></b>.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>For security reason you should
change the Admin password. To do this, click on 'My<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Account' in the upper right-hand
corner, then click on the 'Change Password' button<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>underneath 'Users: Administrator
(Admin) in the center-left of the screen.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Change it to a new password and
confirm your new password and click 'Save.'<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Now it's time to set up your
contacts. I will start off setting up a couple of my internal<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>extensions.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Click on 'My Account' again and then
click the 'Edit' button.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Change 'Asterisk Phone Extension' to
your Asterisk extension. My extension is 2001.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>While you are at it, change your
time zone and date format as well.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Click 'Save' to save that
information.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Let's add another one.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Click on the contacts tab and then select
'Create Contact' from the left hand Shortcuts<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>menu.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Add another extension, in my case I
chose my daughter’s extension 2002:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Firstname: Norsurya<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Last name: Sharif<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Home: 2002<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Click 'Save' to save that
information.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Add another and another if you want
to, using the method above.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>At this point, you may find that you
are unable to make a phone call through SugarCRM.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>This is due to a little bug in the
popup_picker.php (this bug may have been fixed by the<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>time you read this, but at the time
of writing, this bug exists).<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>To fix this bug, you need to edit
popup_picker.php by doing the following:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>From your Linux CLI, log in as root.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>cd
/var/www/html/crm/modules/Contacts<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>nano Popup_picker.php<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Browse down to line 121 and change
it from:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>$number = preg_replace (
"/[^\d\*]/", "", $number );<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>To<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>$number = preg_replace (
"/[^\d\*]/", "", $display_number );<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>TRIXBOX Without Tears Page 136 of
209<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>You should now be able to dial from
SugarCRM to your other internal extensions and to<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>the outside world.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Note</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>: </span></font><i><font
size=2><span style='font-size:10.0pt;font-style:italic'>You can add multiple
users who will each have their own settings/contacts/etc</span></font></i><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Crazy Boy<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, 2 June 2007 7:25
p.m.<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
SugarCRM Integration</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Yes. You are right. You can integrate Sugar with Trixbox very easily.
You can customize it also.<br>
<br>
Thanks,<br>
Chandra<br>
<br>
<b><i><span style='font-weight:bold;font-style:italic'>Joseph Bajin
<josephbajin@gmail.com></span></i></b> wrote:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I'd like to know as well about this.<br>
<br>
On 6/1/07, Diego Quintana Cruz <diegoquintana@gmail.com>wrote:<br>
> Hi folks,<br>
> I was wondering if there's a guide on how to configure sugarCRM<br>
> Integration with Asterisk. I was looking in google and all i found was<br>
> about Trixbox, which has sugarcrm integrated by default.<br>
><br>
> Regards,<br>
> --<br>
> Diego Quintana a.k.a. RouterMaN<br>
> Ingeniero de las Telecomunicaciones<br>
> Linux Registered User #382615 - http://counter.li.org/<br>
> SIP # 1-747-633-6676 Ext. 1011<br>
> FWD # 764839 Ext. 1011<br>
> http://routerman.blogsome.com<br>
> http://gst.telecom.pucp.edu.pe<br>
> _______________________________________________<br>
> --Bandwidth and Colocation provided by Easynews.com --<br>
><br>
> asterisk-users mailing list<br>
> To UNSUBSCRIBE or update options visit:<br>
> http://lists.digium.com/mailman/listinfo/asterisk-users<br>
><br>
_______________________________________________<br>
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<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
http://lists.digium.com/mailman/listinfo/asterisk-users<br>
<br>
<o:p></o:p></span></font></p>
</diegoquintana@gmail.com>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=1 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Park yourself in front of a world of choices in alternative vehicles.<br>
<a
href="http://us.rd.yahoo.com/evt=48246/*http:/autos.yahoo.com/green_center/;_ylc=X3oDMTE5cDF2bXZzBF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDZ3JlZW4tY2VudGVy">Visit
the Yahoo! Auto Green Center.</a><o:p></o:p></span></font></p>
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