You could alternatively set a context for your queue in your config and create an extension for voicemail, if you would rather give the option to go to voice mail to the caller... (example: They can dial 0 to leave a message)
<br><br><div><span class="gmail_quote">On 5/4/07, <b class="gmail_sendername">Per Jessen</b> <<a href="mailto:per@computer.org">per@computer.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Josué Conti wrote:<br><br>> Hi all, good? I would like to know if the option exists to together<br>> integrate the function of queue with the voicemail of the agent, or<br>> the pilot of the group. For example, in case that none of the agents
<br>> of queue obtains to take care of a call, this call would be directed<br>> for a voicemail.<br><br>I think you can do this in the dialplan - set a timeout for the queue,<br>then route to voicemail when it expires.
<br><br><br><br>/Per Jessen, Zürich<br><br>--<br>ENIDAN Technologies GmbH - managed email security.<br>Starting at SFr1/month/user - <a href="http://www.spamchek.ch/">http://www.spamchek.ch/</a><br><br>_______________________________________________
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