Hi,<br><br>Thank you for your response. My phone is giving boot menu and giving a chance to load firmware image. How can do this? Can you please send me those boot files and configuration procedure please?<br><br>Look forward to your response. Thank you.<br><br>Regards,<br>Chandra.<br><br><br><br><b><i>»Steven Ringwald« <asric@asric.com></i></b> wrote:<blockquote class="replbq" style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"> Noah Miller wrote:<br>> Hi Chandra -<br>><br>>> We bought 10 Polycom IP 501 Phones. Our all nine phones are working fine<br>>> except one phone. When I tried to connect my phone with my network, It<br>>> automatically formatted its file system. Now, It is not booting.<br>>><br>>> What I have to do now? Can you please tell me the solution.<br>><br>> What is it doing? Do you get a boot menu at all? Is it totally dead<br>> (won't power up)? Are you using a boot
server (TFTP, FTP, HTTP,<br>> HTTPS)?<br>><br>> If it's totally dead, you'll want to speak with your Polycom reseller.<br>> They should replace it for you. If the phone boots, and you can get<br>> into the boot menu, it may be that there is a configuration option in<br>> the boot menu that is preventing the phone from talking to your boot<br>> server. <br><br><br>If you can get to the boot menu (where it offers to let you configure a <br>server to boot off of), you can recover with a firmware image. You <br>usually can get these only from resellers (because Polycom doesn't want <br>to deal with customer support on an individual basis). Let me know if <br>you can get this far; I might be able to help.<br><br>Steve<br><br>_______________________________________________<br>--Bandwidth and Colocation provided by Easynews.com --<br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br>
http://lists.digium.com/mailman/listinfo/asterisk-users<br></blockquote><br><p> 
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