Jim,<br><br>What happens in your first senario is an attended transfer, after User1 and 3 have initiadted their call, User1 should press transfer again to complete the transfer. At which point User1 will be disconnected and Users 2 & 3 will talk.
<br><br>The second issue is the limit of digits and is likely due to a very short timeout in features.conf, check the entry transferdigittimeout. <br><br><div><span class="gmail_quote">On 5/3/07, <b class="gmail_sendername">
Jim Suber</b> <<a href="mailto:jimsuber@bellsouth.net">jimsuber@bellsouth.net</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">PBX:</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Asterisk 1.4</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Phones:</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">PSTN phone connected to TDM400</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">X-Ten Lite</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Polycom 430</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Scenario</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Polycom 430 = User1</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User2 calls User1(Polycom 430) asks to be transfered
to User3</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User1 does an attended transfer using the trnsfr button on
the polycom</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User2 is placed in music-on-hold</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User3s phone rings.</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">(So far so good Right?)</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User3 picks up the phone to answer User2 only to find that
he is talking to User1</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">User2 is stuck in music-on-hold. FOREVER!</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">The other two phones work exactly as they should using the #
key</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Using the # key on the Polycom only allow the dialing of 1
number before Alice
announces</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">That there is no such extension.</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">HELP!!!!</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Thanks in advance</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Jim</span></font></p>
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