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<DIV><FONT face=Arial size=2>Anyone want create a fix for our issue (I will get
a price from the client on how much he wants to spend)? Will forcing attended
transfers fix this ?</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jonathan@openface.ca href="mailto:jonathan@openface.ca">Jonathan
Barratt</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">Asterisk Users Mailing List -
Non-Commercial Discussion</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, May 01, 2007 3:37 AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [asterisk-users] CDR and
Billing Issue</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We have the same
problem, and it also showed up when clients made three+ way calls. The CDRs
would show them making the same call three times simultaneously as the
destination field for the second and third calls was still showing the first
number they had dialed. One of our clients caught it and asked us how he could
have been calling the same person at the same time as he was already calling
them… Quite embarrassing. Not sure if issue has been fixed in subsequent
release or not…<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Best,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Jonathan<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Dovid B<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, April 30, 2007 2:37
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
asterisk-users@lists.digium.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [asterisk-users] CDR and Billing
Issue</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi
Guys,</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I am having an issue that I have
been able to replicate and I want to know if anyone else has
this.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Extension 100 dials an
external number. He speaks for 5 minutes and then transfers the call to
extension 200. Extension 200 speaks for 1 hour. When we go through the call
logs we see the five minute call to the external number from extension 100. We
then see a call from extension 100 to extension 200 for 1 hour. The issue we
are having is that we are billing the clients (100 and 200 are both the
same client as ours) for calls only that hit the PSTN and not
internal calls. The issue comes in that if the call is transfer from one
extension to another since we see it as a call from one extension to
another we assume that it is an internal call. Is there any way to
"fix asterisk" so that it doesn't do this, am I doing some thing wrong or
do all calls have to be attended transfers ? (We don't want to tell
this to the clients because then they will figure out the loop
hole).</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks a
lot.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Dovid</SPAN></FONT> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></DIV>
<P>
<HR>
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