I tried that. It didn't work :(<br><br><div><span class="gmail_quote">On 2/15/07, <b class="gmail_sendername">Andrew Kohlsmith</b> <<a href="mailto:akohlsmith-asterisk@benshaw.com">akohlsmith-asterisk@benshaw.com</a>
> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">On Tuesday 13 February 2007 11:30 am, James Fromm wrote:<br>> Does anyone have a solution to allow an agent to selectively end his
<br>> wrap-up time? We define a wrap-up time of 60 seconds to allow our<br>> agents to finish their notes from a call. In some cases, the full 60<br>> seconds is not needed and our agents would like to end their wrap-up time.
<br><br>This is coming right out of left field, as I've never set up an Asterisk queue<br>or agent system, but is it possible to pause and unpause while in the wrap-up<br>time? What happens? Does the wrapup time go away then?
<br><br>Might be a counter-intuitive way around it if so...<br><br>-A.<br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --<br><br>
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