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<DIV><FONT face=Arial size=2>I have a client that has 5 Snom 320s. 4 work
great, one does not. I upgrade the firmware to the latest (6.5.2) and the
problem goes away, but then comes back a couple days later.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>There is a slight packet loss on the phone (about
1%), though there is no packet loss on any of the other phones.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I determine the packet loss by the Linux command
"ping -f -c 10000 192.168.2.10".</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Outgoing calls are junk, incoming calls are fine.
(relatively speaking)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The config from one phone to the next is the same
except for account and voicemail settings.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>sip.conf is the same except for
account.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>okay, the phone is bad, so I order a new one.
This phone, however, is reporting 4% - 30% packet loss so every call is horrible
just due to the lost packets (I'd assume).</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I install a new cable into a different port on the
switch (same port as a working phone, with the working phone going into the same
port as the old cable). Same results.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Take this phone elsewhere. Packet loss
continues. I even try different power supplies and handsets to find SOME
sort of fault other than the obvious.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I take the old phone back to my office and it works
flawlessly, though my client uses the phone constantly all day whereas we only
did approximately a half hour of testing.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I take the new phone back to my office and it now
has 0% packet loss.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>So, do I have two broken phones or is there
something else wrong?</FONT></DIV></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>-----<BR>Mike Hammett<BR>Intelligent Computing
Solutions<BR><A
href="http://www.ics-il.com">http://www.ics-il.com</A></FONT></DIV>
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