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<DIV dir=ltr align=left><SPAN class=796522300-17012007><FONT face="ＭＳ Ｐゴシック"
color=#0000ff size=2>"show channels" will display all calls including Duration
and BridgeTo. You can check the BridgeTo column to determine if one call leg is
still attached to the other. If that fails, you can also check the duration for
hung calls.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=796522300-17012007><FONT face="ＭＳ Ｐゴシック"
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=796522300-17012007><FONT face="ＭＳ Ｐゴシック"
color=#0000ff size=2>To automate, there are a number of approaches. I personally
suggest looking into writing/deploying an Asterisk manager.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=796522300-17012007><FONT face="ＭＳ Ｐゴシック"
color=#0000ff size=2></FONT></SPAN> </DIV><BR>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Savoy,
Kevin - Williston, ND<BR><B>Sent:</B> Wednesday, January 17, 2007 2:08
AM<BR><B>To:</B> Asterisk Users Mailing List - Non-Commercial
Discussion<BR><B>Subject:</B> [asterisk-users] How to detect long
calls<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt">We
have been running an Asterisk box with 1.2.9.1 on it since August in a call
center environment. We use the Asterisk box as an IVR and then pass the calls
on to a Nortel Option 11C. Today we found in our long distance bill two calls
that lasted a VERY long time. One was 58 hours and another was 38
DAYS!!!</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">Nortel does not show this call being that long.
Obviously the person that called in didn’t hold the line for 58 days so
somehow between Asterisk and MCI the call got stuck open and didn’t hang up on
the network.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt">My
question is two parts, part one, has anyone heard of anything like this where
a call doesn’t hang up properly and seems “stuck” in the system. Part two is
there anyway to monitor in Asterisk the length of all active calls and then if
a call lasts longer then, say one hour, we could send off a text message or
warning.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt">Any
ideas or comments would be helpful</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">Thanks</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">_____________________</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=4><SPAN style="FONT-SIZE: 14pt"><IMG
height=37 src="cid:796522300@17012007-0353" width=149></SPAN></FONT></P>
<P class=MsoNormal><STRONG><B><FONT face=Arial color=black size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: Arial">Kevin
Savoy</SPAN></FONT></B></STRONG></P>
<P class=MsoNormal><STRONG><B><FONT face=Arial color=black size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: Arial">Business Unit
Telecom Analyst</SPAN></FONT></B></STRONG></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">2218 4th Ave W</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">Williston, ND 58801</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">Ph: 701-774-4023</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">Fax: 701-774-2901</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue"><A href="http://www.novo1.com/"><FONT
color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">http://www.novo1.com</SPAN></FONT></A></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black">Novo 1 is a service mark of Novo 1,
Inc</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=4><SPAN
style="FONT-SIZE: 14pt"></SPAN></FONT> </P></DIV></BLOCKQUOTE></BODY></HTML>